They Don't Tell You the Truth - Richmond Hill, ON

They say it is "mild discomfort" but after taking...

They say it is "mild discomfort" but after taking tylenol 3 it was still like 100,000 needles in the face all feeling like when the dentist gives you one. They do not tell you the truth. Skin Vitality makes you sign a contract for non-refund and with this type of expenditure you have no choice but to continue to take the pain and up the tylenol 3. The contract is grossly unfair. I have not noticed anything like what I was expecting yet. Maybe in time, but I am very angry about the lies.


Sorry to hear your treatment was so painful. Did you have Non Ablative or Ablative Fraxel? What were your concerns that you were treating?
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The point is that they LIE to entice you into a contract, and give no refund. This is an UNETHICAL BUSINESS taking advantage of people. The consumer must know the REAL TRUTH or they cannot make a proper decision.


10 days after my treatment I have no real improvement after agonizing pain even with Tylenol 3. I just want the industry to TELL THE TRUTH. Fraxil is over-rated and extremely painful with NO REFUND. Tough it out policy. It's a CON GAME.


I agree. I was lied to about safety and was damaged by a fraxel laser, even if they told me it's impossible to damage your skin. My entire face is covered in holes where laser vaporizes tissue , they are meant to fill in but mine never did. Never would have done laser if I would have known risks):
Skin VItality

The technician was good. The person who signed the contract with me was /is a lier

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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