Third Time Was Not a Charm! - New York, NY

I had two treatments last year by dermatologist,...

I had two treatments last year by dermatologist, MD. My initial complaint was they did not use numbing cream and the procedure was very painful. I have had three children I can tolerate pain. In addition, they hand you a post care sheet that says 24 hrs at home and you can go back to work on the 2nd day. Yeah right. Not true. It took at least 5 days before you can actually put make up on and not use the post laser gel. Plus you look red, puffy and peeling. I decided to wait a year before doing the third treatment.

This time I had read about the numbing cream and requested it. It made the procedure much more tolerable. Felt pretty good the first day,then it started. I was in severe pain, terrible swelling, my eyes were so red and swollen my vision was blurry. My neck swelled up so much I had a pocket of fluid under my neck. I didn't sleep for three nights from the pain and burning. My whole face and head was throbbing. Advil did not help. By the third day I went back to the Dr office and they took samples off my face and sent them out for analysis. Still no results yet They gave me a strong antibiotic and sent me home. The nurses kept saying "oh you are going to get results, the more swelling the better the outcome." yeah ok.

By night time I felt so bad I called my internal medicine dr because the swelling and redness started to spread down my neck and to my chest. It looked like a lumpy red rash. they told me to double up on the antibiotic and to starting taking Benadryl. I applied cold packs as well. I felt so sick and terrible. I was so scared my face was going to be scarred, not to mention my eyes were affected. I would wake up in the am eyes swollen with pus on them. After 48 from listening to my dr it started to slowly calm down. It is now day 5 I still have a way to go but it is starting to heal. I am still nervous that it won't totally clear up. I so regret doing it. Ladies when this happens it makes you step back and appreciate what God gave us. Let's just enjoy who we are and stop looking for perfection. I will keep you posted and let you know my progress. Think very carefully before doing this!! I do not recommend it especially because the dr does not even have an explanation of why this happened.

Name not provided

It was my dermatologist for years.

2 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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Comments (4)

Hey there just checking in to see if you have an update for us, hope all is well.

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Hi MFPres - sorry to hear about your swelling and pain. I had Pixel Co2 4 days ago and had significant swelling too. It's been 5 months and I'm curious as to how your skin looks now.
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Oh goodness you should not have to ask for numbing cream with this procedure! I sure hope everything settles down for you and heals well.

Sorry you had such a painful and unpleasant experience.  Please keep us up to date on how everything is going.

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It is now six days post laser and I went back to the dr today on his request for a second recheck. The swelling is going down more and I am still on Benadryl and antibiotics. He also prescribed a steroids Cream for my skin. I still cannot return to work for another two days. The results came back from the cultures they took and their was no infection. They said I must have had an allergic reaction but they are not sure. I would not recommend this. I stand by my previous comments. It's not worth the time, pain, money and loss of work.
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