Dr. Schaffner is obviously a very skilled and knowledgeable surgeon, but what makes him exceptional in my view is his genuine concern and his accessibility. Prior to making the final decision about my surgery and after my initial consultation, Dr. Schaffner spent a good deal of time on the phone with me after his workday discussing my possible options and outcomes. I felt fully informed and comfortable with my decision because of this. There were also two instances after my surgery where minor complications arose (due to allergy then infection) when I called Dr. Schaffner on his personal phone. He spent a long time over the phone assessing what was going on, and offered to see me immediately. He is both professional and personable in his manner, which was very reassuring throughout the process. I also appreciate that he did not push unrealistic expectations, I knew what outcomes were likely and possible, and know what I can expect in the future. I absolutely would recommend him to family or friends needing or wanting cosmetic surgery. MSM
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