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Contacting Dr. Mel Ortega's office is a nightmare...

Contacting Dr. Mel Ortega's office is a nightmare especially dealing with the only one who can assist with questions and cost is Vivian. They have zero customer service skills and the sense of urgency to recall any calls is a joke!!! After numerous attempts, I was able to get a consult. The Dr was nice spoke advised him of what I want BBL with lipo. He gave his expertise that immediately excuse himself since he had a pending surgery scheduled. I was pretty taken back since I read so many good reviews of consultations mine felt rushed and short. Since, I've seen his pictures online I decided to follow up with VIvian for further question and again the back and forth leaving messages without a response. She blamed the phone system... she didn't even have the courtesy to say I'm sorry for not returning a single call just ignored that I mentioned I left a voicemail and made the receptionist give her a hand written note. I'm still debating on moving forward ... if this is the kind of experience I'm getting prior to surgery imagine how its going to be like. :(

Now, I'm considering Dr Jonathan Fischer

Surgery is scheduled May 29th.....

After much debate and a lot of consultations! I've decided to go with Dr. Mel Ortega! Even though there a hiccup in communication, I have to admit since my 1st post on realself Vivian totally stepped up the plate and has been very polite, explained what happened, apologized and answered all my questions/concerns. Looking at the positive side, I guess it was a good thing we missed each others calls. Gave me the an opportunity to do more research and know I was making a good decision by opting to go with Dr. O. I've had many consultations any thank god for all the realself members that have posted amazing pics and results of his work! My surgery is scheduled for May 29th and I'm totally looking forward to a new sexy body!

I forgot to mention, I'm 5'5", 137lbs, 34DD, & size 5/6 (mainly med in everything i wear since my 2nd child)! I'm getting 14 areas of lipo with BBL also fat transfer in my abdominal area to correct a previously lipo I did 3 years ago that left some scaring . I'll post some before & after pics! I'm hoping to help anyone out like me who wants to ensure she's making an educated decision on a life changing experience especially the 2nd time around. Only 9 days... need to do my labs tomorrow morning.

Wish PICS


Provider Review

Board Certified Plastic Surgeon
51 SW 42nd Ave., Miami, Florida

Honestly, I'm pleasantly surprised and completely excited now that I've decided to have DR. O do my surgery!!!! Can't wait...