Fraxel Re:store - AMAZING Results, Love It - Melbourne, Australia

I've just had a course of two treatments of...

I've just had a course of two treatments of Fraxel Re:store for sun damage, fine lines and melasma (uneven brownish pigmentation) on my forehead, temples and cheeks.

I'm 31, caucasian, blonde & blue-eyed with fair skin. I'm also a doctor, so did a huge amount of research into the procedure itself, possible adverse effects etc. I also spoke at length with the Physician who actually performed my Fraxel. I had two consultations with him prior to the actual procedure to discuss my expectations, and whether I was actually a suitable candidate for Fraxel (not everyone is!)

I am so amazed and happy with my results. All my uneven pigmentation faded approximately 70% after my first treatment, then disappeared completely after the second. All my little fine lines (mainly in the crows' feet area & forehead) have disappeared. My skin now has the texture of a 19 yr old, and looks polished, supple and healthy. I have people commenting daily on how great it looks - a close friend even thought I was pregnant as I had "a glow."

In terms of my actual experience, the procedure itself was uncomfortable - worse during the second treatment but definitely bearable. I used the numbing cream, two tylenols prior to the treatment and also had some Entonox gas (the stuff you get during labour / at the dentist) during the second round to take the edge off. Afterwards I had a burning / hot sensation for about 12 hours - I think this pain was worse than the actual lasering process to be honest. I had quite bad redness for the first 24 hours which settled quickly, and over the next week or so my facial skin became bronzed and all flaked off, which looked a bit gross, but was able to be partially hidden with makeup.

I was prescribed a steroid cream to use once daily for a week post each treatment, and was told to apply Bepanthen ointment (similar to vaseline) religiously every 3 hours to keep the healing areas moist. I was instructed to continue this until all the flaking had finished, which took around 8 days in total.

Overall I am extremely happy with my result. Fraxel achieved exactly what I had hoped for. I would definitely recommend it - although only when performed by a specialist Plastic & Reconstructive Surgeon who is experienced in laser resurfacing techniques (NOT a "Cosmetic Surgeon" - they do not have the appropriate further training) , and only in those patients for whom the procedure is deemed suitable after careful assessment by the physician.

It sounds like it went really well.

Can I ask which Dr you saw at the Victorian Cosmetic Institute? I am thinking of getting fraxel done for myself and live in Melbourne.


I'm so happy this worked for you. And as a Doctor I'm sure it was all that much harder to give the reins to someone else so to here it worked out so well is awesome. 

Thanks so much,


Victorian Cosmetic Institute

5 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
4 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
3 out of 5 stars Wait times
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