Don't Bother - Manhattan, NY

Bad experience. The office staff is mismanaged....

Bad experience. The office staff is mismanaged. The office coordinator, who looked like she just crawled out of her diapers, came in to discuss the reason for my visit. She tried to sell me botox (something I didn't come in for). Something about my jawline being too wide. What??? Okay, got through that. Now time to wait for the doctor to come in. I waited for over twenty minutes for her to show up. Seemed nice enough. She left to see another patient. But before she left, she said someone will come in to numb me before I get injected. Never happened. More waiting. Ended getting injected without the numbing cream. Then the nurse came in and told me she forgot to take my before picture. Said she'll be right back. More waiting. I finally got disgusted and left the room. Came time to pay. A little misunderstanding with the office coordinator. She had a bad disposition. Not friendly. In short, I walked out of that place not feeling terrific. They'll never see me again. Oh! And the injection? That's another story. Don't waste your money.

I know what you mean. I had a really bad experience with Dr. Halaas. She has no experience and the worse thing is that she just care about the money.

I'm really sorry to hear that you weren't pleased with your experience. What had you originally gone in for? I ask because sometimes we go in with one idea of what we want, but then when the doctor/staff see us they are able to make suggestions of more appropriate treatments since they are familiar with them.

Manhattan Facial Plastic Surgeon

1 out of 5 stars Overall rating
4 out of 5 stars Doctor's bedside manner
4 out of 5 stars Answered my questions
2 out of 5 stars Time spent with me
4 out of 5 stars Phone or email responsiveness
4 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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