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POSTED UNDER Restylane REVIEWS

Don't Bother - Manhattan, NY

ORIGINAL POST

Bad experience. The office staff is mismanaged....

hzzd
$800

Bad experience. The office staff is mismanaged. The office coordinator, who looked like she just crawled out of her diapers, came in to discuss the reason for my visit. She tried to sell me botox (something I didn't come in for). Something about my jawline being too wide. What??? Okay, got through that. Now time to wait for the doctor to come in. I waited for over twenty minutes for her to show up. Seemed nice enough. She left to see another patient. But before she left, she said someone will come in to numb me before I get injected. Never happened. More waiting. Ended getting injected without the numbing cream. Then the nurse came in and told me she forgot to take my before picture. Said she'll be right back. More waiting. I finally got disgusted and left the room. Came time to pay. A little misunderstanding with the office coordinator. She had a bad disposition. Not friendly. In short, I walked out of that place not feeling terrific. They'll never see me again. Oh! And the injection? That's another story. Don't waste your money.

hzzd's provider

Yael Halaas, MD

Yael Halaas, MD

Board Certified Facial Plastic Surgeon

hzzd rating for Dr. Halaas:

Overall rating
Doctor's bedside manner
Answered my questions
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (6)

September 24, 2012

I'm really sorry to hear that you weren't pleased with your experience. What had you originally gone in for? I ask because sometimes we go in with one idea of what we want, but then when the doctor/staff see us they are able to make suggestions of more appropriate treatments since they are familiar with them.

December 1, 2013
I know what you mean. I had a really bad experience with Dr. Halaas. She has no experience and the worse thing is that she just care about the money.
November 7, 2019
I got fillers all botched by her. All over my face. I got before after pics yesterday and I look deformed. I tried to fix this but I tried three times, it cost me 2 k so far and I can’t go back to the way it was , it’s all over the place and so badly injected.
November 7, 2019
November 8, 2019
I got severely botched by this Dr. Too recently. I am asymmetrical, lopsided. She totally ruined my face. I tried dissolving recently and it is not working because it is all over the place. Mind you, when she saw me for the follow up, she even said I was distorted. She was trying to blame it on inflammation. No, darling, it is misplaced filler . I went for 2nd and 3rd opinions and tbe drs could not believe a plastic surgeon did that. You would think I got it in a basement in Tijuana.
February 1, 2020
I spent 10 k trying to fix her botched injectable. She decided to inject it all on one side of my face and in all the wrong areas. She created a hard mass of filler that I cannot get rid of bc she put too much. She convinced me to get Botox masseter and I was not a candidate. I used to be a pretty girl, but she ruined my face probably permanently. I am now shopping for a surgeon to fix it, bc she injected me into the jowls and the masseter I was not a candidate for. She is absolutely the worst. She should retire!