Latisse BOGO Promo

Well, the good news is that the Latisse is doing...

Well, the good news is that the Latisse is doing it's job. The bad news is that my rebate claim that I sent over 3 weeks ago still has not been processed. This was the main reason I was able to justify purchasing this product. Now I have to turn around and drop another hundred bucks. I'm being told they aren't processing the claims fast enough and that I may want to go ahead and fill another prescription. Are you kidding me?? Real nice. Soo, just wanted to let you know that if you got in on the BOGO promo and haven't yet received your complimentary kit, now you know why. Extremely disappointed in the service aspect.

Name not provided

I've had this same dermatologist for over 5 years.

4 out of 5 stars Overall rating
4 out of 5 stars Doctor's bedside manner
4 out of 5 stars Answered my questions
4 out of 5 stars After care follow-up
4 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
4 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
3 out of 5 stars Wait times
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