Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Facelift REVIEWS

Dr Andrew Jacono BAD Facelift and Eye Surgery - Great Neck, NY

ORIGINAL POST

This Doctor told me he would do a very non...

Badmidfacelift
$22,000

This Doctor told me he would do a very non invasive surgery which would be very subtle and give me a refreshed look. He said it would take a very short time to recover. When I woke up alarmed immediately after surgery it was because I was totally swollen beyond belief as he proceeded to cruelly say, "Sweetheart, stop it ! I just ripped the all muscles off the bones of your face. This will take a while to heal"


I now have extreme nerve damage, asymmetry, cannot eat without getting food stuck in between the top of my gumline and the the top of my entire mouth because it's completely numb..........Jacono cut through my mouth all along the gum line (without concent) My nose twithes, my one nostril flares and twitches. I have had extensive physical therapy on my face. People have asked if I was in an accident. He left my eyes asymmetrical. I have white showing at the bottom of my eyes.


I'm not sure how this man is still in business. Because of this experience, my confidence has totally plummeted. I was a a beautiful 55 year old woman who just wanted to look refreshed. I do not recommend this Doctor at all. In fact, please tell everyone to stay away !

Badmidfacelift's provider

Andrew Jacono, MD

Andrew Jacono, MD

Board Certified Facial Plastic Surgeon

4.7 | 448 Reviews
PROFILE

Badmidfacelift rating for Dr. Jacono:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (226)

User Avatar
July 27, 2013
Hi Badmidfacelift: I am so very sorry for your experience. This is just awful. He should have never said those words to you, "Sweetheart, stop it! I just ripped all the muscles off the bones of your face." That was not comforting in anyway! That is just so very cruel! I'm sure this scared you even more. This goes to show you what an uncaring person he really is. I am so sorry you had to go through that trauma. This is just so devastating. It is disturbing that he went into your mouth and cut through your gum line without your consent. You should have been told this way in advance and NOT after surgery. I bet you wouldn't have opted for that in a million years. But he said is was non-invasive and you trusted him. I am talking with two other women that suffer the same exact damage as you. Doctors have mentioned that this is what is causing their nerve damage, the cutting of the inside of the mouth. I am so sorry he did this to you. I am sick to hear that you are having trouble eating after this surgery. Getting food stuck in your mouth is just so not right. It is awful. I hope the physical therapy to your face has helped you. How long have you been in therapy for? This information may help others with nerve damage/ paralysis and are trying to help themselves. I didn't have a facelift, but I have the same damage you describe to your eyes. The whites that you have that are now showing is called 'scleral show' This is because he took way too much skin from your lower lids; now your lower lids are pulled down because they cannot support the weight. Asymmetry of the eyes is so upsetting, I feel your pain, I have that too. Thank you so much for having the courage to tell your story. You should be commended. You are doing a public service. You are helping many people that are researching for a competent, trusting, honest, ethical doctor. I wish you nothing but peace and healing. I understand your devastation and pain. Again, thank you for sharing.
May 24, 2014
There is something critical that beginners considering plastic surgery don't realize. There is a minority of plastic surgeons who don't care about the patient -- at all. BE CAREFUL. It is hard to imagine how bad it can be if you get one of the ones who don't care. I know because I was the victim of 2 like that. Err on the side of CAUTION, then double and triple that again.
May 25, 2014
I have wondered why poor ratings for featured practitioners on this site are pushed to the back & not placed by date. Now I see Realself is represented as a guest speaker at the upcoming 11th International Symposium of Facial Plastic Surgery in New York; 'The Path to Gaining Power on the Web--Becoming an Online Influencer Maureen Ezekwugo, RealSelf'
May 26, 2014
Jacono is one of those where you can't imagine how bad it can be. I am living the ultimate bad experience.
May 26, 2014
I hope that someday society will care enough about the victims of these liars to give patients the tools to protect and defend themselves. State Boards often don't have enough teeth in the law to help victims. When I called the Kansas Board I was told that I can't even File a Formal Complaint unless I Hire a Lawyer! Please re-read that. We can't even File a Complaint without hiring a DEFENSE ATTORNEY. Does this tell you what society thinks of us victims of bad plastic surgery! Plastic Surgeons have all the power, we have none, and they know it. I feel like a leper in a leper colony, and if I'm lucky, a kind surgeons will walk by and put a penny in my tin cup, and some have. But even the kind ones can't help me -- it's too late. And the cruel ones will kick the cup out of my hand. I tell anyone -- be careful -- don't become a victim -- because you will fall through the cracks immediately. Women and children who are the victims of abuse are now given legal protection with caring and support. Maybe we'll be given real legal protection with caring and support -- someday. In the meantime, all we can do is talk to each other.
May 27, 2014
I agree. There is not enough protection for the consumer. I don't think Doctors should be allowed to advertise. There should also be more controls on sites preventing doctors from hiring organizations to post positive reviews for them. Unfortunately, I don't think it is close to the end for Jacono. I'm not optimistic the system will prevail. Perhaps karma.
July 10, 2014
November 20, 2022
Hello Tara Anne, I found your story while looking for solutions because apparently we have the same bad results (different doctors, though) but I can't find your pictures.
Could you please contact me and explain if and how you got rid of your scars? Thanks.
November 22, 2022
Dr. Charles Thorne in New York City is your man if you're looking for a highly competent and ethical plastic surgeon.
November 25, 2022
I am not in the USA, I was just curious about scars and what treatments one can do.
September 15, 2023
Me too
July 28, 2013
badmidfacelift, I am so sorry for your pain. You should be enjoying your 50s and you are now left with all of this to cope with. I am sorry. Your damage sounds like a couple of others who also had a mid facelift and have posted on other sites. I truly hope you find someone to help you. He should not be a surgeon. I wish you only the best.
July 29, 2013
I am so so terribly sorry for what you have had to endure. Since reading your post you have been in my thoughts and in my prayers - and always will be. It sends shivers down my spine what he said to you and I can totally imagine him saying it. He is so condescending and dishonest (that is putting it mildly) I too made the colossal mistake of trusting him with my lifelong dream of having a nice nose - and now I am paying a heavy price. I can not wrap my mind around HOW and why he stays in business - it truly makes no rational sense. Thank you so very much for speaking out about your horrific experience as it will likely save many women from becoming victims. NO ONE should EVER have to go through this. Sending you much love and healing..
August 5, 2013
It's been 24 hours since I read your post and I have not been able to get you out of my mind. Unless someone has experienced plastic surgery that has gone drastically wrong, it is so hard for them to understand not just the physical but emotional trauma of it all. The humiliation, the shame, the isolation, the confusion. I could go on and on. A life that just stopped. I had a muscle liplift with a different doctor that left me with many of the same complications that you are describing. The physical trauma of bad plastic surgery is addressed everywhere on the internet, but no one talks about what it does to your psyche. My heart is with you.
August 7, 2013
So sorry to hear about your bad outcome. Hope you have the means to fix the white showing beneath your eye. From research, I've learned that's relatively simple to do. The nerve damage, not so much. I bet you wouldn't have undergone the surgery if you had been given an inkling during the initial consult that nerve damage was a possibility. I guess if you were sold on "noninvasive", you wouldn't imagine this might be the outcome. Another bait and switch of our messed up society. My heart truly goes out to you. Meanwhile, I think part of the reason this surgeon stays in business is because he has promoted his charitable surgery up the ying yang (not knocking the fact that he does the charity work, that's a great thing) so people are bamboozled and figure if he's good at repairing cleft lips and making scars disappear, then he naturally must be good at any surgical procedure. The problem is, he may not be the best at nose jobs and blephs and face lifts. Also, he's very personable and the ladies like him so they come for fillers and then rave to their friends about him. One thing leads to another, and boom, you have another patient signing up for a non-invasive lift.