Hair Transplant Disaster - Dr. Marina Pizarro

I had two surgeries with Dr. Marco Barusco that...

I had two surgeries with Dr. Marco Barusco that went verywell. My third with Dr. Marina Pizarro, though about 13 months ago was a complete disaster. I used to have a small scar on the back middle of my head, but now I have 3 scars. One is above that goes all the way around top side of my head on both sides and another below original thin scar. Hair is now growing very poorly around both areas due to lack of blood flow as it was explained to me later. I was told by Dr. Pizarro that there would be two non-visible extremely thin lines top and bottom and that my hair would fill them in above and below. This was far from the truth. They are both extremely thick and the hair is not growing well around the scars…”new technology.” After my first two surgeries I could shave my head with a one guard and you could not see the line where both of my first surgeries were harvested.

Now I have to wear my hair much linger and it is loose and wavy above the lines revealing pieces of lines when not perfectly set with hair spray. To make matters worse, hair up top now looks less dense than it did before the surgery! My concerns have now multiplied with scars. I only wish I had never had the surgery with Dr. Marina Pizarro. I spent over $5,000 and my head is ruined. In addition, if my head is wet, you’ll see 3 scar lines around my head. Thankfully Dr. Barusco has been doing scar revisions for me and it has helped a lot, although it’ll never be what it was. I also discovered Toppik, which is helping to mask the damage but I have to avoid my head getting wet in public always.

The Only reason I switched to Pizarro for my 3rd surgery was due to finances…cost me about $3,000 less compared to Barusco at the time and Pizarro was actually recommended by a friend in the industry. Huge mistake!!! Should have waited and gone back to Barusco. You absolutely get what you pay for. I went back to Pizarro for a follow up after about 10 months after meeting withBarusco for an opinion and her desk manager spoke down to me and insulted me repeatedly once she became aware of my dissatisfaction and devastation. After belittling me anddenying my and Barusco’s observations, they told me to just come back a few months later and they’d check me again. I told them that I would not come back to them after how they treated me. They then sent me a certified letter ordering that I no longer visit their office again and terminating our patient-doctor relationship.

My advice to anyone looking for a quality hair transplant is to visit Dr. Barusco and his professional team. My surgery with Pizarro not only ruined my life but to add insult to injury, their only attempt to making things right was telling me to come back again a few months later walking out of the office completely insulted as they denied all of my observations.

16 Comments

I had an FUE procedure with Dr. Pizarro 3 months ago and I am starting to see a very nice hairline emerging. She and her team were wonderful.
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I made the decision after months of research to use Dr. Pizarro and could not be happier. Yes, scarring can and will occur..that is natural, however taking care of the scare area (even when I had lower back surgery to remove a hyerniated disc, is so important and mandatory. Yes, do your research and then make any medical decision yourself.
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IAmSeanReed, you sound like you work for Dr Pizarro. My scar areas were cared for well beyond what was recommended as I had to take almost 3 weeks off from work as my full time job became caring for my wounds. My life was put on hold as I was too humiliated to be seen in public well beyond the time period described and expectation set while selling me on the service. Both Jose (consultant at the time) and Joann (Manager) both have reached out to me since then apologizing for how terrible the experience was that they were involved in. Joann who had insulted and belittled me my last visit there before the letter I received stating I could no longer visit their office, cutting off client/doctor relationship, was later brought to tears when she realized how terrible of a person Marina was and how flawed her practice was. As the complaints kept coming in, she like Jose realized it wasn't worth the money to continue covering for Marina as it affected their conscience and integrity as people who should be genuinely helping other people. All Marina cared about as I came to find out the hard way was cutting costs and saving money as her service worsened with time. I was one of the many who suffered serious consequences due to her inhumane negligence and dishonest cruelty. If your story is true, you got lucky. But doubtful
Dr. Marina Pizarro

The Only reason I switched to Pizarro for my 3rd surgery was due to finances…cost me about $3,000 less compared to Barusco at the time and Pizarro was actually recommended by a friend in the industry. Huge mistake!!! Should have waited and gone back to Barusco. You absolutely get what you pay for. I went back to Pizarro for a follow up after about 10 months after meeting with Barusco for an opinion and her desk manager spoke down to me and insulted me repeatedly once she became aware of my dissatisfaction and devastation. After belittling me and denying my and Barusco’s observations, they told me to just come back a few months later and they’d check me again. I told them that I would not come back to them after how they treated me. They then sent me a certified letter ordering that I no longer visit their office again and terminating our patient-doctor relationship. My advice to anyone looking for a quality hair transplant is to visit Dr. Barusco and his professional team. My surgery with Pizarro not only ruined my life but to add insult to injury, their only attempt to making things right was telling me to come back again a few months later walking out of the office completely insulted as they denied all of my observations.

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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