Not Impressed with Yily - Dominican Republic, DO Poor performance, attitude and deformaties

Treatment Provider

Provider Review

• 4 May 2013

Dr. Yily is way too overbooked. The day before my surgery she did surgery on five patients and had 7 post-op patients. Four of the 7 post-op patients had complaints about Yily missing something (arms, thighs, or something). The day of my surgery, which she almost did 7 patients, but ended up only doing 6, she FORFOT my thighs even though I bought a 5-page printout with photos and verbiage in both English and Spanish to to explain all my wishes and concerns. In addition, I had to fill out two sets of papers the day of surgery-on each of these sets of paper, I filled out the procedures being performed: THIGHS were one of the FIRST three words I wrote on each document. When I brought it up to her after surgery. She said I didn't say anything beforehand. I insisted I did and she said, "Don't lie." I kid you not, she said that and I quote her exact words. She did not know that the two women in the attached room were my friends-staying with me at the RH (Blitzgirl and Fabulous Fifty) who will both confirm this is accurate. I did not battle her on it as I was trying to get her to fix it before I left. I later determined I just could not handle another procedure this soon, so I did get my money back. She is a good surgeon. Don't get me wrong. However, she is slipping - big time. She does too many surgeries and is making mistakes, getting lax, and cutting corners IMHO. To give her the credit that she deserves, what she did do for me is fabulous. I do have a great shape. She otherwise followed my wishes/instructions. If I don't lose any of the butt I have right now, I do have exactly what I wanted. So she is good and I did like her, but she was not professional in how she handled the situation and it was a loss for me because now I'm stuck not having my thighs done and it will cost me a lot more now to have them done. She should have on file what I asked for (seeing it was in the first and subsequent emails, it was in the paperwork she requested, as well as the one I brought into consultation AND I paid for it). She shirked responsibility and treated me like I was trying to get away with something and talked to me like you would on the street. I replied with something like, "there was obviously communication issues or misunderstanding, but it is neither here nor there, I would just like it fixed" and I told her I was staying two weeks and asked if she would do it. She said she would see. Normally it is 20 days before you can have surgery again. I do think that she would have done it if I stayed and was fit for it, but I don't like that she said "don't lie." THAT is NOT how you talk to a patient! Period. So that is my final review on Yily. Too much risk, and too much money to fix the errors. It would have been better to save and go to someone who takes their time. Many people need something fixed (uneven lipo, lumps, bumps, unevenness). Given the current state and what is happening and what happened to me even though I knew about the situation and was tring to avoid it, I would also avoid her. :-/