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Bad Botox from Dr. Thaxton - Charleston, WV

Cosmetic procedure w/ Dr. Thaxton (Botox)....

Cosmetic procedure w/ Dr. Thaxton (Botox). Extremely brusque and sarcastic. Botox vial was not shown to me, opened in front of me or diluted in front of me.

Left with bruising. Contacted his office 1 week later to fix the obvious asymmetry and egregious mistakes (left looking like Spock)- was mortified for the entire week+ as the results were terrible. Was asked to pay for the correction- after inquiring why I'm responsible for paying for his correction- Office Manager informed me there would be no charge, however Dr. Thaxton would no longer see me as a patient.

Not surprising that less than 2 months later- the "botox" Dr. Thaxton injected had worn off.

Unprofessional, Disrespectful and Condescending. Find another injector.

By the way, I myself am a physician (however he and his office staff did not know this)
Charleston Plastic Surgeon

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
3 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
4 out of 5 stars Wait tmes
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Comments (3)

I'm sorry you didn't have the experience, or the results, you wanted.  Was this your first time trying Botox?

  • Reply
Jill, sorry for the late reply. No- that was not the first time trying Botox. Great results with Dr. Placik prior to this- but no longer live in Chicago. Guess these misfortunes come with the territory of living in small towns, where the docs don't get as much experience/volume as they would in big cities. Sigh ;( Went to yet another PS in Charleston, better bedside manner and better results (NOT great though), however again had a unilateral "spock" but he was so wonderful about fixing it, and for free (as it should be!).
  • Reply
Yeah based on all the reviews I see it seems to always boil down to the skill of the injector.  I live in a small town too and can relate!  I hope you find an injector you like.
  • Reply