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5 out of 5 stars Botox
Show More This review has been a long time coming because Dr. Ridgway is amazing! I have heard horror stories about Botox and I am very afraid of needles so never considered Botox as an option for me however, I was not happy with my wrinkles and sagging eyelids. My friend recommended him as a fabulous doctor and really being an expert in his field. From the minute I walked into the office until the minute I left, Dr. Ridgway and his staff put me at ease. His staff are very professional and kind, which is so important. Dr. Ridgway himself, is also very professional but also personable. He put me at ease immediately while asking me questions to better help him know what I was looking and hoped for as well as my motivation for being in his office. We also talked about my fear of needles and he went to great lengths to help me feel as comfortable as possible. He explained everything that he was going to do, what to expect, where I might feel the needle more or less and even gave me a ball to squeeze to put all my anxiety into. He talked me through the entire process and explained when I would start seeing results. In addition, I don't live in Seattle but in San Francisco. When my friend convinced me to go to him, I sent him an email asking for a consultation, also explaining that I was leaving the next day in the evening. He fit me in that morning and really spent time with me explaining the process, as mentioned above, and never made me feel like I was "fit in" or that he didn't really have time for me. I felt so comfortable with him that I got Botox for the first time that very day. The next time I was in town, I contacted him and he got me in the next day again and I loved the results even more than the first! I was getting married and really wanted to feel like I looked my best and his work on me made that happen! I am going back to Seattle to visit again for Thanksgiving and hope to be able to get in with him again. Unfortunately, I didn't even think of taking before and after photos because my "11's" and forehead lines have softened to the point of being almost non-existent and my eyelids have lifted and I would love to see that improvement now. That reminds that he also asks how extreme you want to go with the Botox, more natural or not! I chose a more natural approach. It is wonderful that he talks about these options and gives his patients a choice as well as some guidance. He told me that he understood that I live somewhere else and may want to go to someone in SF but honestly, I can't imagine going to anyone else for Botox. He is fantastic, caring, professional and personable. Overall, a wonderful doctor that I would refer to any of my friends or family.
5 out of 5 stars Facelift
Show More I want to express how thrilled I am with the facelift and fat transfer I had done by Dr. Ridgway. Dr. Ridgway is the best! He is a skilled and meticulous surgeon who is truly professional, patient and caring. After a relative of mine had a botched facelift, I was very careful about making sure I found a competent, experienced, and proficient plastic surgeon. Dr. Ridgway is a double board certified surgeon and fellow and member of the American Academy of Facial Plastic and Reconstructive Surgery. I did my homework, interviewed a few different surgeons, and decided on Dr. Ridgway to perform my surgery. I am very happy with my decision and delighted with the way I look. Dr. Ridgway is painstakingly careful in his work, much to my happiness when I look in the mirror. I added the fat transfer, at his recommendation, and I am truly glad I did. My face looks so natural, albeit 10 years younger. Dr. Ridgway was always available if I had a question or concern, (although he has a fabulous nurse, Lola, who was able to address most of my questions). Every follow up appointment, from bandage to stitches removal was handled personally by Dr. Ridgway. I really appreciated the personal attention by the doctor at each appointment. I would also like to comment about how wonderful Dr. Ridgway’s staff is. They are professional and friendly and it is obvious they truly care. From the nurses to the front office staff, I cannot say enough nice things about them. I sincerely feel like I got the best care possible, an extremely skilled surgeon, and A+ care! I highly recommend Dr. Ridgway and staff at Newvu Plastic Surgery.
5 out of 5 stars Neck Lift
Show More On the day of my surgery, Dr. Ridgway put me at ease right away. (I had done my research and was pretty relaxed about him anyway, but his upbeat manner was helpful.) I was a bit worried about the anesthesia (just generally), but the staff put me at ease on that point, too. I don't remember much about that day, of course, but my subsequent appointments with Dr. Ridgway went well, and he was very calm and reassuring throughout the entire process. He always takes the time to answer any questions--he's not a "hand on the doorknob" type doctor. He gives you the time you need. Office staff deserves accolades, too. Very professional and responsive.
5 out of 5 stars Botox
5 out of 5 stars Brow Lift
Show More Dr Ridgeway is not only a very talented surgeon but a very personable physician. He takes whatever time needed to explain procedures or answer questions. He has a great sense of humor and we laughed a lot, making the entire experience very pleasant. Dr. Ridgeway's staff is incredible and very friendly.. The day after surgery, I could get to my appointment but had no way home. Rather than delay the appointment, the staff took me home. True customer service! The results are beautiful and not artificial-looking. There was immediate improvement with minimal bruising and swelling. My hairdresser, who sees a variety of clients who have had plastic surgery and who has relatives in the business, was astounded at how well I looked and it was on 10 days after surgery. I highly recommend Dr. Ridgeway and will definitely go back to him if I do any other procedures.
5 out of 5 stars Botox
5 out of 5 stars Septoplasty
Show More Dr. Ridgway is fantastic! For starters, he is extremely experienced and highly credentialed. However, the best thing about Dr. Ridgway is that he is a "real person"--he takes the time to get to know you and in turn tells you about his life and experiences--without listing his degrees and accolades (of which he has many). He is personable, honest, and straightforward. I'm not a particularly nervous person, but he made me feel entirely reassured every step of the way. It is so nice (and refreshing) to have a conversation with a doctor who makes you feel like all of your questions are important and worthy of their time and attention. Dr. Ridgway gives you his personal phone number, calls to check in a few hours after surgery, and encourages you to call him at any time with questions. His office staff is just as wonderful--Susan is always kind, pleasant, promptly returns calls, and walked me through the entire insurance claim process to make sure all parts of my procedure were covered (I had a bad experience with another doctor who improperly filed a claim which led to a hefty bill, so I especially appreciated her help!) I could go on and on. I am now a month post-op and feeling great. Recovery was straightforward and just as Dr. Ridgway described it would be during pre-op conversations. I've had no complications, and most importantly I can BREATHE again--and am told it will only get better as the swelling continues to decrease. My nose is now functional, and looks so much better now that is straight (and not collapsing). I am incredibly thankful to have been directed to Dr. Ridgway, would recommend him to every and anyone, and couldn't be happier with the results.
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