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5 out of 5 stars Facelift
Show More I want to express how thrilled I am with the facelift and fat transfer I had done by Dr. Ridgway. Dr. Ridgway is the best! He is a skilled and meticulous surgeon who is truly professional, patient and caring. After a relative of mine had a botched facelift, I was very careful about making sure I found a competent, experienced, and proficient plastic surgeon. Dr. Ridgway is a double board certified surgeon and fellow and member of the American Academy of Facial Plastic and Reconstructive Surgery. I did my homework, interviewed a few different surgeons, and decided on Dr. Ridgway to perform my surgery. I am very happy with my decision and delighted with the way I look. Dr. Ridgway is painstakingly careful in his work, much to my happiness when I look in the mirror. I added the fat transfer, at his recommendation, and I am truly glad I did. My face looks so natural, albeit 10 years younger. Dr. Ridgway was always available if I had a question or concern, (although he has a fabulous nurse, Lola, who was able to address most of my questions). Every follow up appointment, from bandage to stitches removal was handled personally by Dr. Ridgway. I really appreciated the personal attention by the doctor at each appointment. I would also like to comment about how wonderful Dr. Ridgway’s staff is. They are professional and friendly and it is obvious they truly care. From the nurses to the front office staff, I cannot say enough nice things about them. I sincerely feel like I got the best care possible, an extremely skilled surgeon, and A+ care! I highly recommend Dr. Ridgway and staff at Newvu Plastic Surgery.
5 out of 5 stars Neck Lift
Show More On the day of my surgery, Dr. Ridgway put me at ease right away. (I had done my research and was pretty relaxed about him anyway, but his upbeat manner was helpful.) I was a bit worried about the anesthesia (just generally), but the staff put me at ease on that point, too. I don't remember much about that day, of course, but my subsequent appointments with Dr. Ridgway went well, and he was very calm and reassuring throughout the entire process. He always takes the time to answer any questions--he's not a "hand on the doorknob" type doctor. He gives you the time you need. Office staff deserves accolades, too. Very professional and responsive.
5 out of 5 stars Botox
5 out of 5 stars Brow Lift
Show More Dr Ridgeway is not only a very talented surgeon but a very personable physician. He takes whatever time needed to explain procedures or answer questions. He has a great sense of humor and we laughed a lot, making the entire experience very pleasant. Dr. Ridgeway's staff is incredible and very friendly.. The day after surgery, I could get to my appointment but had no way home. Rather than delay the appointment, the staff took me home. True customer service! The results are beautiful and not artificial-looking. There was immediate improvement with minimal bruising and swelling. My hairdresser, who sees a variety of clients who have had plastic surgery and who has relatives in the business, was astounded at how well I looked and it was on 10 days after surgery. I highly recommend Dr. Ridgeway and will definitely go back to him if I do any other procedures.
5 out of 5 stars Botox
5 out of 5 stars Septoplasty
Show More Dr. Ridgway is fantastic! For starters, he is extremely experienced and highly credentialed. However, the best thing about Dr. Ridgway is that he is a "real person"--he takes the time to get to know you and in turn tells you about his life and experiences--without listing his degrees and accolades (of which he has many). He is personable, honest, and straightforward. I'm not a particularly nervous person, but he made me feel entirely reassured every step of the way. It is so nice (and refreshing) to have a conversation with a doctor who makes you feel like all of your questions are important and worthy of their time and attention. Dr. Ridgway gives you his personal phone number, calls to check in a few hours after surgery, and encourages you to call him at any time with questions. His office staff is just as wonderful--Susan is always kind, pleasant, promptly returns calls, and walked me through the entire insurance claim process to make sure all parts of my procedure were covered (I had a bad experience with another doctor who improperly filed a claim which led to a hefty bill, so I especially appreciated her help!) I could go on and on. I am now a month post-op and feeling great. Recovery was straightforward and just as Dr. Ridgway described it would be during pre-op conversations. I've had no complications, and most importantly I can BREATHE again--and am told it will only get better as the swelling continues to decrease. My nose is now functional, and looks so much better now that is straight (and not collapsing). I am incredibly thankful to have been directed to Dr. Ridgway, would recommend him to every and anyone, and couldn't be happier with the results.
5 out of 5 stars Voluma
Show More Patient, answers all questions, artisic eye, honest, professional, great office staff.
5 out of 5 stars Eyelid Surgery
Show More Dr. James Ridgway is an intelligent, current with all the latest procedures, confident, patient, compassionate and an amazing surgeon. I have been very happy with my neck and under eye surgeries he has performed. He understands everyone is an individual with different needs, he has the gracious capacity to treat everyone's own personal needs. His follow up and healing instructions are impeccable. I HIGHLY recommend Dr. James Ridgway.
5 out of 5 stars Botox
Show More I can't say enough about Dr. Ridgway and how much I adore him. He is friendly, brilliant, honest, and professional. You are in very good hands with this man. He is very good about spending time explaining the reason(s) behind his decisions with patients, so you are always very informed. He is really a great guy and a gifted clinician. Go see him.
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