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Best Experience Ever with Dr. Koch and His Staff!
I am so grateful for you for taking the time to meet with me several months ago to explain the procedure. It was you that put me at ease with just one meeting to know that I really wanted to have this procedure and that you would be the one I would want to do it! I never questioned it! I am so thrilled with my results! I just can't thank you enough!
From the moment my husband and I walked through the door the day of surgery we were greeted with a huge smile and a beautiful personality from Marianne. From there we went to register with Cyd who was very professional, sweet and professional. Then we were taken care of by Scarlet in Pre-op. She was very sweet and informative about how things would happen that morning, which is always helpful to put you at ease before surgery.
Dr. O'Neill was the very first anesthesiologist I've met in my life that got it right on the very first try. I usually have more scarring on my arms and hands than I do from the surgery itself because my veins are so hard to find. I knew at that moment that I was in great hands and that everything would work out well for me. He listened to me and concerns from previous surgeries and took great care of me! The IV went in perfect on the first try and I NEVER once felt nauseous.
When I woke up in post-op Linda made me feel so comfortable and relaxed. It is always the best feeling to wake up by someone warm and caring and then moments later your family arrives. We had great conversations with Linda about our dogs and showed pictures and shared. She was really sweet, caring and great at her job!
Once I arrived in my private room, which was located right outside the nurses station, I was taken care of by Rose until her shift ended. She was great and explained everything to me when I had questions even though I know they were very busy on that floor while I was there. The night staff Fatima and Anthony had their hands full that night with one particular patient that was quite a handful but they were very sweet and very thorough and always made me feel comfortable.
I didn't think that I'd be able to eat a normal dinner the night of surgery but when I received the call from a very friendly nurse (I wish I remembered her name) I was thrilled to be able to order both my dinner and my breakfast for the next morning. Both meals were incredible.....as hospital food goes. I was so thrilled! I can't eat very much because of my sleeve but what I did have was amazing!
The morning of my discharge Amanda and Cattarina came in and took over for Fatima and Anthony.
My experience at Hudson Valley Hospital from beginning to end was top notch and having you as my surgeon was the very best part! Your office staff was wonderful! Kristin put up with all of my email inquiries working very hard to get insurance to cover my procedure! She's very kind, efficient and professional! Chihiro was also very personable and informative the day of surgery. Even my family was raving about how great everyone, especially you, was to deal with. I felt it was critical to share all of this with you as most people don't take the time to give compliments, only criticisms.
I am so grateful for this entire experience and I am so glad I took the time to come in and have the initial, free, consultation! Next to making the decision to have the sleeve procedure done, this was THE best thing I've done for myself and I am thrilled! We were also all impressed that you answered my call personally when I had some concerns at home about my dressings and bleeding around one of my drains. Most doctors have you call their answering service first or deal with a nurse. I actually felt bad bothering you with my phone call but really appreciated your time and it definitely put me at ease.
Thank you for everything Dr. Koch! You are THE BEST!!
From the moment my husband and I walked through the door the day of surgery we were greeted with a huge smile and a beautiful personality from Marianne. From there we went to register with Cyd who was very professional, sweet and professional. Then we were taken care of by Scarlet in Pre-op. She was very sweet and informative about how things would happen that morning, which is always helpful to put you at ease before surgery.
Dr. O'Neill was the very first anesthesiologist I've met in my life that got it right on the very first try. I usually have more scarring on my arms and hands than I do from the surgery itself because my veins are so hard to find. I knew at that moment that I was in great hands and that everything would work out well for me. He listened to me and concerns from previous surgeries and took great care of me! The IV went in perfect on the first try and I NEVER once felt nauseous.
When I woke up in post-op Linda made me feel so comfortable and relaxed. It is always the best feeling to wake up by someone warm and caring and then moments later your family arrives. We had great conversations with Linda about our dogs and showed pictures and shared. She was really sweet, caring and great at her job!
Once I arrived in my private room, which was located right outside the nurses station, I was taken care of by Rose until her shift ended. She was great and explained everything to me when I had questions even though I know they were very busy on that floor while I was there. The night staff Fatima and Anthony had their hands full that night with one particular patient that was quite a handful but they were very sweet and very thorough and always made me feel comfortable.
I didn't think that I'd be able to eat a normal dinner the night of surgery but when I received the call from a very friendly nurse (I wish I remembered her name) I was thrilled to be able to order both my dinner and my breakfast for the next morning. Both meals were incredible.....as hospital food goes. I was so thrilled! I can't eat very much because of my sleeve but what I did have was amazing!
The morning of my discharge Amanda and Cattarina came in and took over for Fatima and Anthony.
My experience at Hudson Valley Hospital from beginning to end was top notch and having you as my surgeon was the very best part! Your office staff was wonderful! Kristin put up with all of my email inquiries working very hard to get insurance to cover my procedure! She's very kind, efficient and professional! Chihiro was also very personable and informative the day of surgery. Even my family was raving about how great everyone, especially you, was to deal with. I felt it was critical to share all of this with you as most people don't take the time to give compliments, only criticisms.
I am so grateful for this entire experience and I am so glad I took the time to come in and have the initial, free, consultation! Next to making the decision to have the sleeve procedure done, this was THE best thing I've done for myself and I am thrilled! We were also all impressed that you answered my call personally when I had some concerns at home about my dressings and bleeding around one of my drains. Most doctors have you call their answering service first or deal with a nurse. I actually felt bad bothering you with my phone call but really appreciated your time and it definitely put me at ease.
Thank you for everything Dr. Koch! You are THE BEST!!
Provider Review
