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Provider Review
Dr Waibel made a great impression during my consult. Even though I was able to be seen by her 2 hours past appointment time I decided on a treatment with her. I thought I could handle long time wait if the treatment is successful. She offered Ablative pro fractional laser, full face targeting acne scars. She was nice, friendly, informative, knowledgeable and even though pretty quick she answered all my questions. On a treatment day I was in the office between 2:00 - 6:00 pm. My numbing was scheduled for 2:30 (started on time), laser 3:30, but it started at 5:17 and my procedure last 13 minutes. It was painful but nothing that could not be handled. I really hope it was not that short because she was in rush. I noticed today, a day after procedure, there are parts on my face that were not touched by laser (middle of forehead, upper lip area, tip of the nose, cheeks close to the nose area). The staff is nice (especially Nabila). I was just disappointed when after the numbing cream was taken off of my face, I waited for the procedure in the room by myself for well over an hour and a half and nobody checked on me. When I walked outside to ask what was happening I saw 4 girls gathered around the desk talking and laughing. Waiting for the results and hoping that Active FX was what my skin needed.