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POSTED UNDER VI Peel Reviews

Patient Coordinator Had Horrible Professionalism

ORIGINAL POST

Patient Coordinator Had Horrible Professionalism

$350
Terrible customer treatment. Patient coordinator (Jessica Brock) had a very asinine attitude. I think paying customers should be treated with some respect, so I made the mistake of telling her that she came off a little rude, even if she didn't intend to be. Instead of apologizing she exploded on me and just yelled at me in front of everyone. I understand everyone has bad days, but a patient coordinator should never be this unprofessional

Luminous7950's provider

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
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