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Second Opinion

I went and got a second opinion today and just as I thought, it was an issue with the liposuction procedure performed and has nothing to do with my muscle structure. That I definitely need a corrective procedure done and he said they are trying to avoid fat grafting. Smh At this point, after several attempts since my original surgery to get things fixed has been an issue at Graceful Contours. I love the Doctor, but I'm displeased with the results and Juliette's inability to admit that they are at fault. I'm currently awaiting for the doctor or practice administrator to contact me about this matter. At this point, I don't know how I feel about them fixing this because the revision was a fail due to the problem areas not being worked on. My belly button has a Dent under it and although he worked on that a couple mos ago the dent is still there and now I have a lipoma. The doctor also pointed out my right side of my abdomen is bigger and that was something I pointed out during the revision. Basically, everything I felt was an issue.. He also thought was an issue. #NIGHTMARE

Annoyed

So, I'm still not happy with the procedure. I went in March and they catered to something completely different that what the problem is. So, naturally I want it fixed. They keep trying to act like it's my mudcle structure, yet, I have proof that nothing is wrong with my muscle structure. They just know they screwed up and want to make it my issue. Then saying there is nothing they can do surgically, when it's apparent I need a revision catered to the issue at hand. It's ridiculous and I really hate that they are so unprofessional to not care about how I feel or take responsibility. I'm going Saturday for a second opinion. I'll post what it looks like, the dents and uneveness I have now. I'll post some pics of me some years back when I was smaller. It's more than obvious nothing has ever been wrong with my muscle structure by looking at the pics. I've never had kids or anything.

Sec surgery

I just posted all of my before pictures and two are my after the 2017 surgery and the one that I had the 22nd of March 2018. I'm beginning to feel like I should have never got the surgery to begin with. I have an obvious dent on my left side and my right side does not look anything like that. When I went over the summer for my 3 Month check-up everyone acted like they didn't see it or it wasn't it as prominent on my right side. That everyone is not symmetrical, but as you see I didn't have those issues before. When I went March 22nd for my touch up surgery they did not touch any of my side just the abdomen part which was not the issue. Juliet and dr. B acted like they didn't really see what I was talking about. They both said will don't you want it to look like this? Yeah I wanted to look the same on both sides. Either smooth like my right side or the dent on my right side on my left side as well. When dr. S came in the room, he reassured me that he was going to take care of me. So I was under the impression that it was going to be fixed. I really am at a loss for words and I really have no idea what to do. I am really upset.

Provider Review

Gerry Sotomayer
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Fabulous, very nice, well educated, down to earth, and very knowledgeable. He was absolutely fantastic.