To tell you the truth girls, I didn't want to write this right now because I am still sick, weak and also fighting a cold as well, and to write this I had to relive this whole experience again, and it wasn't easy, it got me sick to my stomach as its one of the most traumatic things I have ever been through in my life , but GOD loves me and Thanks to him I am still here...
I stayed with Marian Due to the reviews I saw online which later I noticed her reviews are based off her massage clinic NOT the recovery home, also I read on real self that her fees were cheaper than vanity recovery home. So I decided to choose her BIG MISTAKE! Anyway when I first spoke to her, she told me she had everything in place for the recovery house that she has all these certificates that she is very professional, speaks a million languages and blah blah blah! That she is not like vanity, she only uses certified caretakers or Nurses/Nursing Students.
When I was picked up from Vanity her husband showed up with an Elderly Lady when I got to the house Marian told me that this lady would be my caregiver, I was fine because I thought this lady was a Trained caregiver NOT! Later on I find out that This lady was basically an Acquaintance of Marian's who had absolutely no experience, and who Marian called in to help her because Barbie's (nursing student) had canceled out on her due to her child being sick. Later on I find out that This Lady was NOT a trained caregiver. Marian called this lady last minute and asked her if she could do her a favor and stay overnight with me to accompany me while I slept off the anesthesia. I guess after surgery most girls just sleep for hours, so Marian thought that would be the case with me as well...she NEVER anticipated things could turn out differently, aside from that Marian put me through hell while I was sick, I think back and I don't know how I made it out alive out of that house of horror( I included the details in my story)
I remember The lady pacing back and forth asking me if I was ok, she knew I was really sick but she didn't k now what to do, as she is not used to taking care of patients after surgery so she didn't know if it was normal reaction, because she was never trained. she just looked really scared and lost. That was when she admitted to me that she was not an employee of Marian that she was just asked to to stay the night to accompany me while I slept off the anesthesia
She even told me that when I arrived from vanity I had some sort of seizure and that I was moaning, and they just put me in bed.
No one checked my blood pressure that night because if they would they would have known I was really ill since I didn't feel right the whole night with my pulse/blood pressure. Marian had a blood pressure machine in the house but she didn't even bother to even check it that night, as she just didn't care. I could have died in there because no one knew how serious my condition truly was. I was shocked because Marian brags CONSTANTLY about how perfect she runs her business compared to Vanity, and that she only uses either certified caregivers or nurses/nursing students, I thought she would have a trained caregiver to help me since that is what we paid for
At one Point when I wanted to pee the Elderly lady who was 64 years old could not even help me go to the bathroom because she just didn't have the strength, and was afraid I would fall, she told me that that she has never done this before, That she was never trained for any of this.. I tried to use all my strength to get on all fours so the lady could put a cup underneath me to pee, which was so hard to do because aside from the pain from surgery I had no strength from all the blood I had lost and was sooo weak and shaky. And my heart was running away. Needless to say So the pee went all over the place because I could barely hold myself up.
the next day Marian's Husband took me for the follow up to vanity and there they called Dr.Fisher and I
been given intravenous fluids due to my pulse being very high and blood pressure was irregular, and I was told to go to the hospital if my condition worsened..
anyway when I arrived back at Marians the lady tried to take off my garment to bathe me because I was so dirty from blood/pee/throw up the lady told me I am so sorry But I have no idea how to remove this garment, I have never done this before, anyway she went to ask Marian for help, and Marian walked past her and just plain ignored her and went in to the bathroom, obviously she wanted nothing to do with any of this.... the lady came back and told me that she would do her best and try to remove it, I was laying on my stomach and I could barely move, anyway the lady pulled my garment in the area of the drain and it hurt like heck! She got so scared and went again to get Marian and at this point Marian was pissed, when she came over and I asked her to please help this lady, because she didn't not know how to remove the garment nor did she have the strength to do it on her own.. and that the lady couldn't bathe me nor barely help me pee, This woman went BALLASTIC! she literally started yelling at me and told me that when she got home from work that she didn't want anything to do with ASSES,TITS & GIRDLES , and that the lady could do it on her own because she knew how!
We were both in shock at her reaction and at that point enough was enough I had I wasn't gonna put up with such abuse, with the little strength I had I told her how dare you scream at me when I am so helpless I paid your services because I knew I couldn't do any of this on my own, and you didn't even provide a trained caregiver there to help me with what I needed, I told her that I could not believe that she could conduct herself in such an "UNPROFESSIONAL" Manner, instead she continued with her rant and said that the lady was trained before hand NOT and that regarding bathing, that they only help patients bathe as a COURTESY that they don't have to do that,from what I understand I basically just paid for someone to be in the same room as me and watch me sleep! Aghh but of course from what I read on her website This is what it says that they help you with in the recovery home: Help patient by supporting daily living needs. Personal care, assisting with bathing, with toileting, shampooing.
Anyway after all this I was sooo agitated and I felt sicker and could barely stand up and was shaking, This poor elderly lady was scared and in shock over everything that was going down, she didn't expect any of this to happen, and she was scared that if anything happened to me and she would be involved, she just kept telling me to please calm down, but how could I calm down when this woman who we paid to make sure I was safe, had no regard for my well being, and acted in such a disrespectful way and just didn't care! The worst part is that She knew I was sick because I was at vanity for hours getting iv fluids and she knew my condition was bad! I
At that point I was sweating heavily and I said I NEED to go to be taken to the hospital right away because if I felt very sick, and Marians response to me was well I cant take you because I'm going to bed and I'm not going to wake my husband as he's very tired. YES girls she actually told me that! I really could not believe any of this shit could be happening to me, at that point I literally begged the lady and said Please take me to the hospital because I am afraid if you go home and leave me here I might be left to die! I said I will pay you but please take me, the lady agreed to take me, and told me that I didn't have to pay her, right there Marian interrupted her and said OH Yes you have to pay me for my services if she takes you to the hospital because she is my employee! (remember this lady is not employed by her)
At that Point I looked at her and said if you Believe in GOD you should know that you will one day pay for what you have done to me and she screamed back at me and said I don't believe in God I am an ATHEIST! I said don't care if your Atheist or whatever religion you choose to be, but you have no right to treat any human being in this manner, especially in the condition I was in.
Thank God The lady took me to the hospital, and when we arrived at the hospital and blood pressure was high and my pulse was at 157 , and this was 20 minutes after all this nightmare happened, when I was already calm, so I can imagine how it was at the time when all this chaos with Marian was going on, anyway needless to say I was taken back quickly and admitted to the Cardiac Floor a few hours later, of course the aggravation I went through with Marian helped get me in worst shape than I was in to begin with. I can honestly say that GOD loves me he saved my life, I don't know how I did not end up with a heart attack with all I went through at that house. But When I was admitted to the hospital it was a safe haven for me because even though I was alone but at least I was out of MARIANS HOUSE OF HORROR!
At the Hospital I was in Univ Of Miami, everyone treated me so well, I didn't feel alone, the nurses were sweethearts, one of the girls even exchanged phone numbers as she wants to go to Dr Fisher. the only bad thing was I was also at the hospital without my phone charger it was left at Marian's so I couldn't make long distance calls, I had to borrow a charger from a nurse, I called Marian and asked if they can bring me the charger since she only lives 15 min away,and she said she would but never came. Sunday I called again to ask if she was going to bring it, her response was your only paid until tomorrow (Monday 10am) so I need your entire bag out of here , Heartless again, but at this point I was not shocked... I told her that when I was discharged from the hospital I would stop by and pick it up , but that I didn't know when I was going to get out.... needless to say thank God Her husband who is actually a very nice man, showed up and brought it over. You can tell that he felt very bad about everything that happened.
Anyway Marian was supposed to return $50 for a massage that I paid for and did not get and she said she would return it by Sunday morning via Paypal, on Monday I texted her to make sure she didn't forget to return it, and that's when I get a text message from barbie who is her assistant. And she tells me that refunds are given in order and that I wasn't the only refund she had to give and that she can refund it on my boyfriends Paypal instead of mine and that it would be faster I don't see how that makes any sense...but whatever.... at that point I was home and had been talking to family about what happened to me and everyone was shocked and told me that she shouldn’t have charged me a dime after putting my life in danger, and plus the fact I paid her for extra 3 days which I didn't even use as I spent those days at the hospital.
At that point I wrote her a text message letting her know that I expect a full refund from her, because of how she had put my life in danger and aggravated my condition by mistreating me, and neglecting me by not taking me to the hospital.
a little while later she calls me and leaves a voice mail and this is where it gets good...She Told me I DIDN'T PUT YOUR LIFE IN DANGER YOU DID BY HAVING PLASTIC SURGERY!” and bunch of more other crap and she also tells me to call her back ...HELL No was I going to put myself through more stress by talking to her...so I wrote her an email and told her that what I choose to do with my life is none of your concern. However she took on responsibility of my care when her company was hired to provide caretaker services for me, and she did the complete opposite as she mistreated me knowing the delicate state I was in. and that if she had anything to say to me that it would be limited to text or email, anyway I never got a response from her, my boyfriend called/texted her to check and see if she was going to return the money, no answer so we just decided to do a Paypal claim to see if we get something back, out of all the money I lost.
She might be good at giving massages at her clinic but when you stay at her house and an emergency situation like this arises she basically washes her hands,If Marian Had any sense of responsibility she would have STEPPED UP and resolved the issue instead of causing such unnecessary chaos... she never NOT once out of compassion came to check on me at the hospital , or even brought my charger which she knew I needed. knowing that I was alone in the area and that my boyfriend had trusted her with my care. I don't know why this woman hated me so much and acted this way the only thing I can think of was that I was an inconvenience to her as things didn't go as easy as they usually do, this business is easy money for her it would have been so simple if I would have just slept all night. I have never in my life encountered such a cold hearted person before and just knowing that there are humans like this woman on earth with no compassion, who are only interested in making money and have no regard for human life, is a very scary thing.
I'm not trying to steer anyone from staying at Marians Recovery Home , I have just been asked to share my story and I was willing to because if I could save someone from going through the nightmare that I went through where I nearly lost my life, the story is worth sharing.
One more thing Marian claimed over the phone that the lady had experience and filled out an application /resume I asked to see it and it was a BIG LIE! plus her picture is not on Marian's website either, I asked her for pay stubs PROOF and she could not provide any! and I know that for a fact because this lady didn't know how to do a thing, and it was quite sad to see this elderly lady who was so scared knowing she was involved in this mess, not knowing how all this was going to end.
By the way Marian emailed me a waiver and it had an address on it, I gave it to my boyfriend as I thought that was the the address of the recovery home where I was going to be staying, so that in case of an emergency he knew where I was, turns out she uses the massage clinic address on her receipts, I am not sure if she is not supposed to be using that house for a recovery house since as my boyfriend looked online and the house is not owned by her, it looks to be a rental. So if you stay with her just make sure she provides you with the address of where your staying so that your family members know where you are in case of an emergency, because the one I got on my receipt was not the address to her house.