Amazing Ease in Addressing Intimate Needs

From the moment that I phoned to make an appointment, I received outstanding patient care from the staff at Dupont Institute. Lisa talked to me about my most intimate concerns in a manner that made me feel comfortable immediately. I was able to get an appointment within 7 days, and Lisa sent me the patient information forms via email so that I could complete them at home and bring them with me to the appointment. I received good information regarding parking at the Chevy Chase Building. COVID procedures were practiced in the office with great attention to detail. The examination room was set up with the patient in mind with a comfortable chair and a convenient video player that provided excellent information regarding conditions and treatments that the Dupont Institute specializes in.

And then, I met Dr. Mary Dupont -- what a kind person! Once again I felt very comfortable discussing my personally intimate concerns - and Dr. Dupont asked good questions that helped me to ensure I provided full information needed to evaluate my situation and suggest treatment options. The physical examination was quick and comfortable, and before I left the office, I had decided on treatment, my treatment date was scheduled -- once again, no long delays to get onto the calendar. 

I returned a week later for the Viveve treatment and the Mojo Shot. Shaquita and Katherine did everything possible to make me comfortable for the treatment. The Viveve treatment was not painful, and Katherine and Dr. Dupont talked and kept me relaxed throughout. For the Mojo Shot - I am a terrible candidate for blood draws, and both the two staff and Dr. Dupont showed incredible patience and persistence while working with me to deal with my tiny veins, and ensure my treatment was completed, being aware of critical timing. In other situations, this could have been very painful for me, but Dr. Dupont accomplished the draw with minimal discomfort for me and an excellent sense of humor that enabled me to stay relaxed. I cannot thank the whole team enough for a very good experience. I will begin to experience results 1-3 months, and I feel confident that the treatments will be very helpful. I am 69 years old, young for my age, and looking to fully live life for my remaining years -- these treatments offer real opportunities for me to achieve that goal.

Just to add gold star patient care on top - I have had two calls from Lisa to follow up on and be sure I am having no problems after the treatments. This is the kind of healthcare I dream of. I will be going back to the DuPont Institute for a more cosmetic treatment - skin rejuvenation - next month.