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Lip Lift Nightmare!

I had an upper lip lift done by Dr. Zakhary and she resected so much skin, I look borderline deformed and not like myself at all. This 'procedure' completely distorted my nasal base: nostrils and columella are pulled way down and out! I had NO knowledge a LIP lift was going to affect my nose AT ALL. When I brought it up, Dr. Zakhary dismissed it like it was all in my head. Moreover, she didn't even try to hide the incision and placed it so low and almost in the middle of my white lip, so now I'm stuck with an ugly wide almost 2 inch long scar that is very embarrassing and cannot be properly concealed with makeup. Isn't it part of a surgeon's skill set to be mindful not only of the procedure but of scar placement as well?!
At follow up appointments Dr. Zakhary minimized my concerns by making statements such as ''This is just how it healed'', ''No one can tell you had a lip lift'' (that's true-no one can tell; they all think I had an accident!!). At one month post op I asked how I'm supposed to cover an open wound that has thick suture knots poking out of it, she told me to ''try powder'' and that ''this is the best-looking lip lift'' she had ever done, when I looked like a poorly repaired cleft lip patient or like I had been in an accident. (To this day people ask what happened to my face!!!!)
Office staff matches the doctor. I cannot count how many times her assistant Shelby called me ''dear'', said that I'm ''in good hands'', and ''We'll be with you every step of the way''. Every time she tried to tell me that things are looking better despite it being not true and me not asking for her input. On one occasion, she even blurted out, ''Well, you signed a waiver'', and walked out of the room.
But, let's be real, who cares if the staff isn't nice/genuine as long as you got an ethical competent doctor who has your best interest at heart and one you can trust to do no harm? That just wasn't my experience with Dr. Zakhary: from her undertaking this surgery (other docs said it's RIDICULOUS she said I was a candidate because my lip wasn't even remotely long) to aggressive skin removal (again, I trusted her not to harm and to know what's appropriate) to simply blaming the 'result' on bad healing and failing to take any responsibility whatsoever.
I've seen multiple plastic surgeons since my lip surgery and every single one said that the very fact Dr. Zakhary performed a lip lift on someone this young that clearly didn't need it (my white lip wasn't nearly long enough to warrant this kind of surgery!!!) is beyond ''unethical'' and ''unconscientious'', and that my options of fixing the disaster are very limited (can NEVER put skin back and scarring as well as nostril distortion is permanent), and that I'm pretty much ''stuck'' due to her removing ONE HALF of my ENTIRE upper lip and leaving me ''skin deficient''. NO good ethical doctor would have ever put their patient in an intolerable position like this, where they can't even get a proper revision elsewhere.
I'm 4+ years post op now and will be dealing with this forever. This is absolutely devastating for a young woman. DR. ZAKHARY TOOK MY MONEY AND CREATED A DEFORMITY WHERE THERE WAS NONE BEFORE. She had a responsibility as a surgeon not to allow for such irreparable damage. Having Dr. Zakhary operate on me has been the most SCARY and TRAUMATIC experience of my life.

Provider Review

Certified Facial Plastic Surgeon
2303-4th St. SW, Calgary, Alberta
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