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POSTED UNDER Tummy Tuck REVIEWS

Caring from first contact - far exceeded my expectations

ORIGINAL POST

Caring from First Contact

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Mom 2 gingers
WORTH IT
In January of 2023 I underwent a tummy tuck with muscle repair at Alamo Plastic Surgery, and I cannot express how pleased I am with my entire experience. From the moment I walked through their doors, I felt supported, well-informed, and cared for every step of the way. Alamo Plastic Surgery truly stands out in their commitment to compassionate communication, realistic outcome discussions, and providing excellent clinical care.

One of the aspects that impressed me the most was the level of communication I received from the entire team. From the first phone call, to scheduling a consult, their level of customer service was better than anything I have experienced. Before the procedure, Dr. Albright thoroughly explained the process, potential risks, and helped me set realistic expectations. He took the time to answer all of my questions and made sure I felt comfortable and confident in making such a big decision. Joey was always quick to respond to my questions during the lead up to surgery and this transparency and honesty created a trusting relationship that continued throughout my entire journey.

During my initial consultation, Dr Albright was so engaged, giving me a detailed and realistic discussion of the anticipated outcomes. I never felt rushed or pushed. He understood my desires and concerns and provided me with a comprehensive understanding of what I could expect from the procedure. I truly appreciated his expertise and ability to manage my expectations, ensuring that I had a clear understanding of what was possible. This realistic approach allowed me to make informed decisions and ultimately led to an outcome that FAR exceeded my expectations. I am so blessed to have found Dr. Albright.

The care I received at Alamo Plastic Surgery was truly exceptional. Not only were Joey and Dr. Albright professional and knowledgeable, but they also demonstrated genuine compassion and empathy. Appointments were always smooth and always on time and I always left feeling well cared for. They managed my day after surgery issues with compassion and patience (I get very nauseous very easily!) They made me feel like more than just a patient; they treated me as an individual with unique needs and concerns. Even several weeks into my recovery, the availability of the staff was outstanding. I had a concern late on a Sunday, and as I had come to trust, they returned my call promptly and provided the guidance and reassurance I needed. This level of attentiveness and responsiveness during the recovery process was truly remarkable and further solidified my trust in their expertise.

Overall, my experience at Alamo Plastic Surgery was outstanding, and I highly recommend their services. Their upfront communication, realistic outcome discussions, and exceptional care set them apart from other clinics. If you are seeking a plastic surgery center where you will feel well-informed, supported, and receive top-notch care, look no further than Alamo Plastic Surgery. I am grateful for the positive impact they have made on my life and my self-confidence.

Mom 2 gingers's provider

William Albright, MD

William Albright, MD

Board Certified Plastic Surgeon

Mom 2 gingers

Mom 2 gingers rating for Dr. Albright:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
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Replies (1)

July 4, 2023
Thank you for taking time to share your experience! This means so much to the team and we are so pleased you had a wonderful experience!