Received 3rd degree burns on my shoulder blade

I went in for TruScuptID to target 3 areas of unwanted fat and received 3rd degree burns on my shoulder blade because the aesthetician, Lindsay, neglected to change the grounding pad for each targeted area. After the procedure, the aesthetician blamed the machine and equipment for malfunctions. I then went to see Dr. Sandhu, and she BLAMED ME for getting burned because I was SWEATING. Both times, I was being lied to about what went wrong and who was at fault.

At the time of the appointment
I didn’t know what to expect from the whole procedure. It was only when I went to a different medical spa, that also had TruscupltID, was I told the truth about the incident. I told the nurse my whole experience with Neem Spa, and she told me exactly what happened: The aesthetician left the grounding pad on 1 area for too long. To reduce risk of burning she was suppose to change the location of the grounding pad for each targeted area. So she was suppose to change the location of grounding pad 3 times because I was treating 3 different areas(my stomach, flanks, and arms). Dr. Sandhu refuses to give me a full refund and still denies any negligence on her staff’s part of the procedure.