After 3 Years of Invisalign and Braces Had to Find Another Orthodontist - Toronto, ON

Started with Invisalign and had to continue with...

Started with Invisalign and had to continue with braces. Doctor's professionalism has declined over time. The procedure went on about 3 years and was not complete. I had to find a new orthodontist to finish my treatment. It's about the clinic image vs. true patient care and knowledge at this clinic.
Toronto Orthodontist

He seemed very nice and knowledgeable at the beginning. As the treatment went on he spent less time per visit. He claimed that my treatment was complete when it clearly wasn't. He either couldn't or didn't want to continue. My bite was off and the teeth alignment/movement was not where I was happy with the result. He assured me of success at the beginning but at the end he did not deliver.

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
3 out of 5 stars Answered my questions
2 out of 5 stars After care follow-up
3 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
3 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
3 out of 5 stars Wait times
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