I wanted to give a thorough review and help people feel at ease when using Tijuana Bariatrics, as many people have fears of having surgery here. I won't lie either, I was skeptical myself. But now that it is over, I couldn't have asked for a better team. When I arrived, I arrived a day earlier (got in on the 19th at 3 am). I recommend taking the earliest flight of the day in case of delays. Our flight was delayed for over 3 hours. I booked the Best Western Chula Vista Inn and called a flat rate taxi to take us there for the remainder of the night. The flat rate was 45.00 to Chula Vista Inn. They had a nice breakfast buffet. I would recommend it again. The Tijuana Driver called me in-flight, and I received his voicemail about picking us up the next day. I did have a little complications returning his call and had to contact the office to have him return my call. He picked us up from the hotel and was quite the gentleman. He loaded all our bags. When we arrived at customs, we didn’t need our passports for entry but was told when leaving Mexico we would need to use them. We arrived at the hotel and had to wait to have our room cleaned and was able to go up after 3 pm. The bell boys were such gentlemen, always carrying our bags and assisting with our needs. I felt like a princess. The room was nice. The fridge had a mini bar and candy left inside, water, soda, alcohol, etc. All the prices were in Pesos. The hotel and local shops do accept American Dollars, so it made it easier. We ate in the dining facility the first night. The chicken broth was good compared to the beef. Each day in the hotel you receive three bowls of broth, two popsicles, and two drinks of water for free. I ordered the fruit and cucumber water. It was really tasty (these are not free). The beds were soft and comfortable. I slept like a baby. I enjoyed the extra soft pillows too. Room service was on it, always courteous and willing to help us. I did tip the staff every time. Although it wasn’t necessary, I did. I gave between 5-10 for drivers, 2-3 for room service, etc.
The coordinator Atallia met us at the hotel. She brought paperwork and helped us check in at the hotel. She let us know we needed to be in the lobby by 6:30 am to leave by 6:45 am. The shuttle took us to the CER building. When we arrived, we took the elevator to the 3rd floor and checked into our rooms for the hospital stay. The rooms were extremely nice. Everything was tip top and looked brand new. I was given a gown, hair cap, and stockings to put on. A nurse arrived and placed the IV in my arm. It wasn’t as bad as I made out in the video. I hate needles. She was very gentle. They placed stickers on my chest and back area for monitoring during the surgery. The hospital bed was very comfortable. After all this was done, the nurse took me downstairs to the surgery room. I am not sure if I was just very tired from travel or if the anesthesia kicked in, but I remember transferring from one bed to another and then I was out. I remember seeing the doctors and nurses. When I awoke, I was in the recovery area. They took me back upstairs to my room. I remember being in pain and asking for some medicine. The nurse stated that before I could be given any medicine, I needed to walk. When I returned to my room, I waited a few minutes and then got up and did my first walk. It wasn’t as bad as I thought it would be. After I had returned to my room from walking, the nurse gave me pain meds. Every hour I was getting up and walking. I did have the infamous upper left shoulder pain that everyone talked about. The other pain was mostly from being uncomfortable. Every hour it seemed the nurses were coming in giving pain meds, antibiotics, or liquids. I was able to shower the following day, and it felt nice. The TV in the room only had 2 American channels, so if you want entertainment, bring a laptop with movies or a book. During the two nights stay in the room, the nurses came in and out of the room every hour to monitor you. Don’t expect to get much sleep, as they turn the lights on every time they come into the room. For some, this is a complaint, but for me it was just an inconvenience as I wanted to sleep. Day 1 after surgery, I was given a blue liquid that tasted like PowerAde to do a 1st leak test. If there were a leak, it would come through the drain tube. The leak test was good. I also received apple juice and orange Gatorade. On the 2nd day (discharge day), I was given yellow Gatorade. I packed up my things, took a shower, and waited in the lobby to go for a second leak test and x-ray. A group of us went to an x-ray facility across town. They are still finishing building the CER facility, and this will soon be available in-house. I waited about 20 minutes and then went in to have my x-ray done. Make sure to ask the technician for an additional copy when you go in for the leak test, or they will not print one and you will have to wait longer for your copy. When getting the x-ray, you are given a clear substance to drink all at once. I have to say this is disgusting. Bring something to drink if you can because the taste will linger in your mouth, and it’s awful. The driver returned, and we went back to the CER building. I went to the 2nd floor to have my drainage tube removed. When they removed it, they did not put anything over it as the nurse said to let it continue to drain. It wasn’t uncomfortable, but an awkward feeling when the nurse removed the drain. The staple stitches remained, and she stated they would come to the hotel the next day to remove them. I was given pain medicine, amoxicillin, rubbing alcohol, gauze and paperwork upon discharge. The driver took us back to the hotel after being discharged. When I returned, the hotel staff were very accommodating. One of the bellboys went across the street and got a fruit ice pop for me. The bartenders made a delicious strawberry mango water for me too. I felt like a queen. The staff catered to my every need. Room service always called to make sure our meals were received in a timely fashion. On the second day after surgery, we went out on the town. The driver gave a tour and took us around shopping. I got to see and explore Tijuana. Upon return to the hotel, I had my staples removed, and butterfly-like strips place over the incisions. The nurse told me to let the strips fall off on their own. (About a week later they fell off) My friend and I that evening went to a local Mexican restaurant. I ordered an amazing soup. On Friday morning, we packed our bags, and the bellboys helped bring our luggage to the lobby. Might I warn you that if you are to be down stairs at a certain time for the driver to pick you up, be there 5-10 minutes earlier, or you will get left behind. When we were finally picked up to go over the border, they did inspect and ask for our passports. We had to go through a second inspection, and they randomly pick an individual to be finger-printed etc. Don’t panic it’s a normal process. Just make sure that all speeding tickets are paid and that you don’t have any warrants against you, and you will be ok. Upon being cleared, we were taken to get our rental car and tipped the driver.
Overall I felt the experience was a 10 out of a 10. I was treated like a queen at the Marriot, and I highly recommend staying there. The staff at the CER building were helpful, and the treatment was superb to what I receive in America. Some of the staff are not very fluent in English, so I do recommend using google translate to help you with the language barriers. I have no complaints and would highly recommend anyone to using their facility.