Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

I am 29 years old and felt like I looked about 5...

I am 29 years old and felt like I looked about 5 years older, thanks to years worshiping the Florida sunshine without sunscreen!

I have been going to this office for over a year for Botox injections and absolutely trust Dr. Cross and the staff. They never force any procedures or recommend something unless you say you would like to see improvements in an area. So I pointed out that my smile lines were getting deeper and also some melasma on my jawline. Dr. Cross told me that Fraxel laser would probably take care of it. I was considering it at $600 per treatment when I discovered a Groupon for $379 for two treatments! Bought without thinking twice!

I was given a numbing cream to put on an hour before treatment. Don't be afraid to slather this on thick because you will need it! The treatment took only about 5-6 minutes but felt like needles being dragged across my face. My eyes were watering but the treatment was bearable. After the treatment it felt like a moderate sunburn, even after the numbing cream wore off. I was able to run errands right after without looking swollen.

The next morning, my face was very swollen, but strangely didn't hurt. The worst swelling was 24-30 hours after the treatment. The swelling and redness continued to improve after the 30 hour mark. I was able to cover the redness with foundation and even though I was still pretty swollen, made my way into public about 36 hours after treatment. I was able to go back to work on the third day but I would recommend an extra day if possible.

Only negative other than the swelling, my chin and forehead broke out pretty bad but the office said this is normal. Cleared up after a few days.

Now, 10 days later, I am thrilled with the results! I feel like it has taken a few years off my face and I am already more confident without makeup. My dark freckles and spots are almost gone and smile lines have improved greatly.. The texture is still a little bumpy but you only see that when looking very close. My second treatment is in three weeks and I'm excited to see the results!

Provider Review

Lecada Medical Artistry
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Dana sat in the procedure with me and told me to email her with any questions afterward, which I did. I would love to get a phone call after the procedure just for followup to answer any questions I would have. Dana did get back to me by email though!