- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Provider Review
Unfortunately my experience with Dr Gary Cussal was highly regretful. I had botox done 2 weeks ago and I clearly specified before proceeding that I wanted to retain movement in my eyebrows. He began injecting right above the hair of my eyebrows - I have never had a doctor inject so close to the eyebrows when i have requested to retain eyebrow movement and I have done this many times. Sure enough, my eyebrows and my whole forehead are frozen solid. I can't even open my eyes properly and my appearance throughout the day looks like I've just woken up. I am having to explain to people why my face is so different and without expression which is also a first. This was FAR from the subtle effect I had requested. I went back to Dr Cussell yesterday to show him what had happened (he apparently asks everyone back for a review 2 weeks later) I asked him why he hadn't listened to my request - he came up with excuses which made no sense to me and ultimately had to admit he had used the 'maximum amount of botox' in that area which is why it was so frozen. I paid well over $300 for this procedure - I told Dr Cussell if I could pay 3 times that amount in order to go back in time and not have this done I would do so. Unfortunatly even though Dr Cussell admited he used too much botox on me, he refused to give me a refund. I know have to go through months of looking frozen even after specifically requesting not to look like this. I definitely wouldnt trust this doctor.