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POSTED UNDER Ultherapy REVIEWS

Extremely Bad Service. - Sydney, AU

ORIGINAL POST

First day the ultherapy machine didn't work so I...

Jessica zhu
$5,020
First day the ultherapy machine didn't work so I had to wait for more than 2 hours until they brought another one from another clinic.

Honestly Im not very disappointed with the results, but the service is very poor, they don't have any patience at all.
They have the website in Chinese so I was expecting someone to talk my language, We had some communication issues and they responded me with really bad attitude. I believe its normal to have many questions and a doctor or any professional should have the patience to explain them and answer them in the correct manner and not in a rude way.
Basically she ended the conversation telling me that its not her problem if I don't speak good english and that I should learn it... So why they have the website in other language if they cant provide the service in that specific language?...
Really poor service and The first budget didn't cover the whole treatment, there is no pricing list and they are trying to sell the extra treatments all the time.

Jessica zhu's provider

Jenner ching mei chan

Jessica zhu ratings

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Doctor's bedside manner
Answered my questions
After care follow-up
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The performance was good overall but I got hurt with the laser treatment, from the nose to the forehead. Her manners should improve. During the treatment she was good to me but after the second day she lost her patience and started treating me with really bad manners.

Replies (5)

March 24, 2015
April 2, 2015
Could you clarify what the therapist said about the pigment changes? I thought Ulthera didn't affect the surface skin. At first I thought it was IPL, but the price is typical of Ulthera and not IPL. I went to a clinic in Surry Hills, and they did a good job, though I'm not sure it's worth the cost.
May 5, 2015
May 15, 2015
It sounds like you're complaining about the nurse/doctor behavior, not the Ultherapy procedure. 這聽起來像你抱怨的護士/醫生的行為,而不是Ultherapy程序。(計算機翻譯 對不起,如果它是不準確)
March 15, 2017
Never have a treatment with a person who speaks to you rudely. Get up and walk out. Thanks for sharing. I wont be having this treatment. Too many negative side effects
UPDATED FROM Jessica zhu
8 days post

Bad experience and overpriced

Jessica zhu

Replies (1)

April 5, 2015
the eyes look lifted, not sure about the pigmentation, is it gone now?