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Superb breast reduction by Dr. Chris Hess
I am not even sure where I should begin with this review because Dr. Hess and his excellent staff impressed me so much.
I had been researching plastic surgeons for my breast reduction for several years when I found his website. My sister and best friend, both also physicians, independently found his website after doing their own research. We all agreed that I should schedule an appointment with Dr. Hess.
On meeting him, I was blown away by the level of comfort and communication I received. Dr. Hess made me feel so comfortable and was extremely sensitive to my specific situation. He took twice as many measurements as any other doctor till that point and assessed my body almost like an artist would. He offered insight that until that point, no other doctor had offered. We talked for a very long time –and he made me feel so comfortable. I didn’t get the feeling that he was in a rush to get to the next patient. While I had already made my decision that he would be my doctor but before I conveyed this to his office, I received a package from Dr. Hess with a long letter memorializing our entire discussion. I have no idea how he was able to remember everything I shared during our lengthy meeting. Before I even hired him, he had outlined (in a booklet) the approach he would be taking with my case should I choose to move forward. I felt so heard and so understood. The level of communication and care offered by Katie and Shelley, his assistants also blew me away. I received timely updates about what I needed to do. This is not a money making venture—each and every case is treated with respect and dignity. At my pre-op, I was not expecting to see Dr. Hess as friends who had gone through this procedure advised that the pre-op visit doesn’t involve the doctor. Once again, I was pleasantly surprised. Dr. Hess met with me again and Shelley thoughtfully navigated me through the pre-op. The level of engagement, care and concern this doctor demonstrated far surpassed ordinary—it was extraordinary. Dr. Hess arrived to my surgery very early and put me at great ease before the procedure began. Finally---the surgery. While I had no expectations that my breasts would be this wonderful—I just wanted some comfort in my life—I was blown away by the results. Dr. Hess really is an artist and knows what he is doing. I am healing beautifully and my breasts are perfect. I have showed them to my sister and best friend (both doctors) and both repeatedly remarked what an amazing job Dr. Hess did. In fact, my sister said she had taken part in these procedures as a resident and she’d never seen them done this perfectly. He is a superb surgeon and knows what he is doing. I was hoping for better breasts and quality of life—he far, far exceeded my hopes. He delivered results so amazing, they could be considered unrealistic and I am so happy. Thank you, Dr. Hess, Shelley and Katie, for your hands on approach, your availability and kindness towards me. Thank you for Dr. Hess for making me feel like I was more than just a patient and making me feel heard. And most importantly thank you for the superb work.
On meeting him, I was blown away by the level of comfort and communication I received. Dr. Hess made me feel so comfortable and was extremely sensitive to my specific situation. He took twice as many measurements as any other doctor till that point and assessed my body almost like an artist would. He offered insight that until that point, no other doctor had offered. We talked for a very long time –and he made me feel so comfortable. I didn’t get the feeling that he was in a rush to get to the next patient. While I had already made my decision that he would be my doctor but before I conveyed this to his office, I received a package from Dr. Hess with a long letter memorializing our entire discussion. I have no idea how he was able to remember everything I shared during our lengthy meeting. Before I even hired him, he had outlined (in a booklet) the approach he would be taking with my case should I choose to move forward. I felt so heard and so understood. The level of communication and care offered by Katie and Shelley, his assistants also blew me away. I received timely updates about what I needed to do. This is not a money making venture—each and every case is treated with respect and dignity. At my pre-op, I was not expecting to see Dr. Hess as friends who had gone through this procedure advised that the pre-op visit doesn’t involve the doctor. Once again, I was pleasantly surprised. Dr. Hess met with me again and Shelley thoughtfully navigated me through the pre-op. The level of engagement, care and concern this doctor demonstrated far surpassed ordinary—it was extraordinary. Dr. Hess arrived to my surgery very early and put me at great ease before the procedure began. Finally---the surgery. While I had no expectations that my breasts would be this wonderful—I just wanted some comfort in my life—I was blown away by the results. Dr. Hess really is an artist and knows what he is doing. I am healing beautifully and my breasts are perfect. I have showed them to my sister and best friend (both doctors) and both repeatedly remarked what an amazing job Dr. Hess did. In fact, my sister said she had taken part in these procedures as a resident and she’d never seen them done this perfectly. He is a superb surgeon and knows what he is doing. I was hoping for better breasts and quality of life—he far, far exceeded my hopes. He delivered results so amazing, they could be considered unrealistic and I am so happy. Thank you, Dr. Hess, Shelley and Katie, for your hands on approach, your availability and kindness towards me. Thank you for Dr. Hess for making me feel like I was more than just a patient and making me feel heard. And most importantly thank you for the superb work.
Provider Review
