Treatment Provider

Mark D. Epstein, MD, FACS
Board Certified Plastic Surgeon
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I exercize hardcore consistently and eat fairly...

I exercize hardcore consistently and eat fairly good. I wanted to get rid of stubborn belly & hip roll fat. Dr. Epstein’ told me 90% of his patients were extremely happy with results and the rest were just satisfied. I was never told there might not be any results. I did not see any results at all by my 3 month checkup & they said don’t worry you will definitely see something soon. They totally got my hopes up because nothing changed. At my 5 month check up they straight up said yeah no we don’t see any changes & that sometimes it doesn’t work. They asked if I wanted to pay money to try it again and I was not about to waste more money. I decided to go to a different Dr. and try something else. I don’t think it’s right that I wasn’t told there was a chance it might not work.

Provider Review

Board Certified Plastic Surgeon
200 Motor Pkwy., Hauppauge, New York
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

I don’t like the way their office was more sales oriented and acted like coolsculpting was the best product out there. They did not mention once that it might not work. When I didn’t see results at my 3 month check up they got my hopes up that I would definitely see something soon. At my 5 month they said yeah there are results and that happens sometimes. They didn’t even offer to do it again. They asked me to pay to do it again.