RNY Revision in Mexico with BeLiteWeight

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I had a revision on my bypass that was done 15...

I had a revision on my bypass that was done 15 years ago. I had gained about 50 pounds and didn't want to gain anymore. I have lost in the last 3 weeks, 13 pounds... which was all in the first 10 days and none since. I am keeping to my diet, eating only about 800 calories a day... so, I hope it picks up. I wanted to come on here, cuz there is not a lot of places to talk about surgery in Mexico that are not controlled by the consultants who get you there....ever wonder why all the reviews (like on BeLiteWeight) are all POSITIVE? It's because if you have a less than perfect experience, they deny what you claim and ignore you. I am not even going to mention the rip-off financers they offer but to say we paid $300 for a credit card offered for free online and an outrageous fee to use it for the surgery… a racket but we thought this is how it is done and they told us nothing else. Come to find out later, there is A LOT they don’t mention to make more money….
Just to say, the surgery was fine, the doctors were great and the hospital, while not all that wonderful as told to us, was fine... basically a Motel 6 without the charm, but the cafe' food was good my husband says. My problems began in recovery. I was told I would not be left alone, but, I woke up totally alone. After calling out, someone came by and I mentioned I needed to urinate. I was told there was no way for that. What?? Finally, the nurse brought me a bedpan and some paper towels and left. The thing leaked all over. Did they change the sheets? No! My husband had to do that once I got back in the room! I sat on wet sheets over an hour. He had to chase down the sheets, while I tried (2 hours after the surgery), to give myself a quick sponge bath in the bathroom. I am so glad we bought our own towels and washcloths as they offered only one large towel the entire visit. The nursing staff was nice but very slow and sometimes ignored me, especially about pain control. I had, what the doctors told me, was a very long and involved surgery and I would/should be in more pain than I expected... so true! Not that I am a wimp, I had two fully natural births of 10 pound babies at home! But does being a pain wimp really matter? Everyone knows pain control is essential to promote healing. It was nearly impossible to get good pain control, and one time they tried to give me something I am allergic to...so bring a computer or smart phone a search everything they give you. The one time they got my pain under control, they refused to give me the same thing the next time. At one point, I was in tears and hyperventilating and it was absolutely no big deal to them at all! They kept pushing cheaper, less effective drugs... one way they cut costs I guess, at my expense! When I told them a certain drug had no effect at all, the answer was, “Take two.” I was not ready to leave when I did, but I was so eager to get out of there, I did go. I had some codeine in the car from a past dental treatment and thank God I did! My advice, bring your own pain meds, just in case. The other ways the cut costs is by never changing your gowns, linens or towels, cheapy breathing exercise devices, lousy TV (bring your own entertainment) and basically not having enough staff to attend to you. It was hard, at times, to get anyone to come to the room or come back quickly after a request. Not too bad, just go prepared not thinking what BeLiteWeight says is at all true.
Lastly, when I reported my experience to my consultant Sylvia at BeLiteWeight, she ignored me and forwarded my email to the owner JoAnne… who, never apologized or even asked any questions about it all. NO ONE there has ever apologized, checked up on me or frankly given a damn… I guess they got their money and that’s it. Meanwhile, I have say I still feel traumatized for the pain. I have had many surgeries and never had anything near what this pain level was and the fact no one really cared what happened, hurts my soul.
Dr. Rodrigues

Doctor was fine,saw him and his partners twice for a total of about 10-15 mins. Surgery outcome still up in the air due to poor weight loss so far (3 weeks), hospital was not great but OK, clean, but, cutting corners in areas that should not be anything but the best. No follow up at all by Doctors or BeLiteWeight people. Feel very ripped-off by BeLiteWeight recommended financing.

2 out of 5 stars Overall rating
4 out of 5 stars Doctor's bedside manner
3 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
2 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
3 out of 5 stars Wait times
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