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I was 53 when I went to see Philip Guest and he...
I was 53 when I went to see Philip Guest and he told me that I would need a full face lift and neck lift to get the results I wanted which were a more defined jaw line and loose skin on my neck removed. After the operation I saw the doctor who checked me over and sent me home. Two days after my neck on the right hand side was swelling alarmingly. I spoke to the hospital staff nurse who told me she would get back to me and hours later I had to call back and got no help. I left numerous messages on the number I had for Mr Guest and no response. I took myself to my local hospital and was told they would not help as Mr Guest was a maxofillial surgeon and they only had plastic surgeons who refused to treat me. I told them I would see my surgeon if I could but it was a two and a half hour drive to get to Bristol and I could not get hold of him. When the hospital called he he finally got back to me and said he had been away overnight. I went to another hospital who finally treated me. I had infection in my stitches and the swelling in my neck was due to the salivary gland leaking due to damage caused in the operation. I had to go back to the hospital again the following day to have another 200mls of fluid drained. I had holes at the back of my ears where the skin was not healing. I went to see Mr Guest twice in Bristol and as told it was fine and this had never happened before. Finally the wounds closed 8 weeks after the op. I have thick scarring around the back of my ear that is still painful to touch Almost 8 months on. I am going see him about this at the end of the month and a few other issues. If you have a neck lift be aware that it can make your salivary glands in your neck very visible and this is something that I'm told he will not correct. So you don't end up with the sculpted jaw line you hoped for. I wish I had been told this can happen and that if it was a problem that he wouldn't be able to correct it as I could have looked for a surgeon that did do this if it was a problem.
Provider Review
I always feel I'm being rushed and not being heard