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POSTED UNDER Breast Lift with Implants REVIEWS

rescheduled w/Dr. Krau - Miami, FL

ORIGINAL POST

Waited 3 hrs for my consult, girls at front desk...

Gemma82May 23, 2015
WORTH IT$7,500
Waited 3 hrs for my consult, girls at front desk forgot about me even after I asked twice about my appointment ETA. I finally got upset and that's when they took me out back. My coordinator Vivian seems really nice.. Dr. Ortega walked in and explained what I needed.. labour we couldn't go over shape or size bc he was needed elsewhere.
I put down deposit to secure date of surgery. I have questions though. I'm going to call and ask for a phone consult since he spent no more than 10 mins w me.

Gemma82's provider

Ary Krau, MD, FACS

Ary Krau, MD, FACS

Board Certified Plastic Surgeon

4.5 | 651 Reviews
PROFILE

Gemma82 rating for Dr. Krau:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (15)

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equinones2014
May 23, 2015
Its crazy I'm getting my surgery in less then 10 days and all I keep hearing about is how disorganized his staff is but how great of a doctor he is. Hey as long as I keep hearing that I' ll take it. But honestly speaking ,they really need to square it away over there because we are nervous as it is and when they don't take care of us they make us more nervous. They should be comforting us and making sure everything is secure before surgery day. They should do follow up calls making sure they return our phone calls making sure we are speaking to the right people etc..Not making us more nervous. We should be focused on having a great surgery. I'm not angry because I am focused. But I do hope they see this and hopefully get it together over there. I am focused excited anxious and I do hope they allow me a moment to try different sizes. Anyway, good luck to all the ladies who are getting any procedure done. I hope all goes well with you. And some of you men;) Dr. Ortega I look forward to seeing you on the 2nd:)
Gemma82
May 23, 2015
Best of luck, let us know how it went!
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Macbarbie80
May 24, 2015
Omg so true I canceled a week prior to my surgery good luck with them ! There thee worse people to deal with I was mislead then asked for 5k more 1 wk prior to surgery then promised my deposit back never got it Catherine was my coordinator she totally ignored calls and emails I filed a dipute with my bank got my money back seriously stay the F away from that crazy place I went to dr salama staff treats you like family doctor salamas work I couldn't be happier !
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vlove22
May 24, 2015
Wow! Why were you asked for more money? Now am getting nervous my surgery is in a week and I've been giving a price with pictures over e-mail. I hope when I get there the price doesn't change because that would really suck!
Gemma82
May 24, 2015
I'm with you vlove...
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vlove22
May 25, 2015
Gemma82 Thank U! We will see how it turns out. I will keep you ladies updated. ;)
KEISHA7728
May 23, 2015
My surgery date is also with him on 7/3 for bbl.
Gemma82
May 25, 2015
Awesome, you'll have a 4th of July big ol'booty!! Mines the day before. I'll be thinking about you and sending you positive chi on my drive back to Orlando.
KEISHA7728
May 26, 2015
Same to you. I'm hopin to have an explosive bootype to go along with those fireworks.
KEISHA7728
May 26, 2015
Booty
Gemma82
May 26, 2015
lolololol, amen girl!
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Teddiemc
May 25, 2015

Thanks for sharing your experience. Please keep us posted on the phone consult.

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Bori123
May 25, 2015
The office is really busy but Don't give up.. Best wishes in your surgery..!!
Gemma82
May 25, 2015
Thank you darling.. Best of wishes for you.
Gemma82
May 25, 2015
Good for you Macbarbie. Honestly, it's annoying... I emailed my coordinator Vivian today with some questions and hopefully she can reply back. It's the only questions I'll have bc I pretty much know most that I need to. Im especially curious about the vitamin pack VitaMedica.. they're for pre and post surgery.. My friends plastic surgeon recommended it to her for her BA and I want to know if Ortega would be ok with them.. since the intructions were no vitamins or anything. These vitamins assist with prepping your body for surgery and then the recovery period. Everyone swears by them. I would love to take them.
UPDATED FROM Gemma82
1 month pre

Dr. Krau

Gemma82June 4, 2015
I have been emailing Jadira who is my coordinator and she's AMAZING!!! I got my price for my lift w Silicon and I'm paying my deposit tomorrow. She seems very much on top of things. I'll keep updating as I go along.

Replies (0)

UPDATED FROM Gemma82
1 month pre

Consult

Gemma82June 11, 2015
Even though I have been emailing Jadira and sent her my pictures, got a quote and put down deposit, I still wanted a consult to meet Dr. Krau. He's so nice, his aura is just... exceptional. I can't describe it. It was an automatic trust.. even my very critical mother agreed.
Everyone was very nice, I've read bad reviews of the customer service at CG and I didn't experience that at all. Everyone was amazing, and my experience so far has been nothing other than above expectations and just overall exceptional. I'm ready for my surgery and have not 1 doubt about picking Dr. Krau and Jadira as my coordinator. She had ALL my paperwork ready for me.. answered allllll questions! I'm feeling very relieved.

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