Waited 3 hrs for my consult, girls at front desk...
Waited 3 hrs for my consult, girls at front desk forgot about me even after I asked twice about my appointment ETA. I finally got upset and that's when they took me out back. My coordinator Vivian seems really nice.. Dr. Ortega walked in and explained what I needed.. labour we couldn't go over shape or size bc he was needed elsewhere.
I put down deposit to secure date of surgery. I have questions though. I'm going to call and ask for a phone consult since he spent no more than 10 mins w me.
I have been emailing Jadira who is my coordinator and she's AMAZING!!! I got my price for my lift w Silicon and I'm paying my deposit tomorrow. She seems very much on top of things. I'll keep updating as I go along.
Even though I have been emailing Jadira and sent her my pictures, got a quote and put down deposit, I still wanted a consult to meet Dr. Krau. He's so nice, his aura is just... exceptional. I can't describe it. It was an automatic trust.. even my very critical mother agreed.
Everyone was very nice, I've read bad reviews of the customer service at CG and I didn't experience that at all. Everyone was amazing, and my experience so far has been nothing other than above expectations and just overall exceptional. I'm ready for my surgery and have not 1 doubt about picking Dr. Krau and Jadira as my coordinator. She had ALL my paperwork ready for me.. answered allllll questions! I'm feeling very relieved.
2 weeks post-op, very happy so far! :)
Sorry for later review. I've been slowly working on getting back to normal life after surgery.
Surgery went great according to the nurse and Dr. Krau. I was out so I wouldn't be able to say much about that, haha. I didn't have any nausea or anything, I was surprised bc I get sick for anything but remarkably didn't for this surgery.
After surgery, I woke up thirsty and of course, feeling of bricks on my chest. First night wasn't too rough. My dear husband took amazing care of me, he has the patience of a saint! Fast forward 11-ish days, my tapes started peeling off as expected bc of showering and such.. I noticed minor bleeding and minimal raw skin from the tape pulling some skin off. I texted Dr. Krau and he was promt in answering back (immediately, actually) and very informative... all the way from his vacation on the other side of the world, literally. Even with the minor imperfections of the small bleeding and such, I can see the positive changes and foresee great healing with my breasts. I'm very pleased so far and extremely impressed with Dr. Kraus post-op support. I didn't go through his private practice but through CG cosmetics so I wasn't able to see him for my post-op appointments, but he gives his patients his number and is always available to answer any questions or concerns.
As far as CG Cosmetics as a surgery clinic... I have nothing but rave things to say about them. From receptionist to my surgeon, thank you CG! Even though CG was wonderful to me, I would've loved to go through Kraus private practice only so I could've seen him for my post-op appointments. Again, he's awesomely prompt when answering any questions by text regardless of what clinic I used.
Yadira Salinas was my coordinator and she was a true pleasure to deal with. She knows her stuff, highly organized and on top of things. Best of all is her true genuiness and love for what she does.. it's apparent. If you're considering CG.. request her!
My nurses Daniela and Takima were a delight. I know I must've driven Daniela crazy (I'm high maintenance by nature) during post-op recovery but I remember her being as sweet as can be. I had several "demands" and she made sure I was happy during recovery. Daniela has the patience of a God! Everyone there treated me superb.
Last but not least for my 2 week post-op review, I must elaborate on Dr. Krau. I get even emotional thinking about my entire experience bc I'm very thankful to have found his expertise and talent. I had a hard case, other surgeons wouldn't take it. He didnt and never said 1 thing (like other surgeons had) about my breasts that made me feel worse about myself. In fact, when he first met me and asked "ok, tell me about why you're here today" I replied "my boobs are a hot mess, they're terrible!" He looked at them and said "oh it's not that bad, you'll look even more beautiful when we're done with you, this is why I went to school for.. don't worry, you'll look great!" - very confident and genuine. As confident as he is, he's still very real, thats a very hard trait with highly successful plastic surgeons that know they have it going on. Trust me, I've met several surgeons and by far.. Dr. Krau exceeds all of them in every department. Dr. Krau is truly blessed with his talent. He is upfront, realistic and very professional. He's also a genius and a perfectionist. I'm only 2 weeks post-op and healing from a lift with implants but so far truly satisfied.
Go see Dr. Krau, you owe it to yourself.