Reviews you can trust, from real people like you.
How it works
- Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
- This multi-step process takes up to 24 hours from review submission to publication.
- Doctors can't pay to have reviews removed or hidden.
- Reviews are only removed at the reviewer's request or if they violate our Terms of Service.
If you have questions or believe we should re-evaluate a published review, let us know.
Sort by:
*Treatment results may vary
Customer Service Review** Know what you are getting into w/ Spectrum
Hi everyone - just wanted to let you know what happened when trying to schedule my follow up. So annoying because everything was going great up until the follow up .
Surgery: 2/1
1st Scheduled Follow Up 2/2 @ 10:00 AM (Rescheduled in person for Monday) *in surgery*
2nd Scheduled Follow Up 2/5 @ 11:00 AM (Rescheduled in person for Tuesday) *Ortegea was apparently in face lift surgery unavailable*
3rd Scheduled Follow Up 2/6 @ 7:00 AM (Rescheduled in person *doesn’t get in until 9:30 AM*
4th Scheduled Follow Up 2/6 @ 2:00 PM (Checked in at 1:45 PM, still waiting) Receptionist said he was in surgery but he told me he had a some type of family emergency
Checked in at 2:30 PM - was going to ask Ortega when he would be available
Checked in at 3:30 PM - Ortega was in surgery, said it’s probably going to be another hour, asked to speak to a manager
Was brought back to the room at 4:00 PM - was told to change into the pink robe and she would be back to take my vitals
——————————
-Takes 45 min one way due to traffic = 6 hours drive time total for each rescheduled apt.
-9hours of wasted time
Surgery: 2/1
1st Scheduled Follow Up 2/2 @ 10:00 AM (Rescheduled in person for Monday) *in surgery*
2nd Scheduled Follow Up 2/5 @ 11:00 AM (Rescheduled in person for Tuesday) *Ortegea was apparently in face lift surgery unavailable*
3rd Scheduled Follow Up 2/6 @ 7:00 AM (Rescheduled in person *doesn’t get in until 9:30 AM*
4th Scheduled Follow Up 2/6 @ 2:00 PM (Checked in at 1:45 PM, still waiting) Receptionist said he was in surgery but he told me he had a some type of family emergency
Checked in at 2:30 PM - was going to ask Ortega when he would be available
Checked in at 3:30 PM - Ortega was in surgery, said it’s probably going to be another hour, asked to speak to a manager
Was brought back to the room at 4:00 PM - was told to change into the pink robe and she would be back to take my vitals
——————————
-Takes 45 min one way due to traffic = 6 hours drive time total for each rescheduled apt.
-9hours of wasted time
Day 4 - Post Op
They are sitting super high and extremely stiff - as expected. I have my post op apt tomorrow so am going to ask about a breast band.
My skin is just extremely tight. And I was having sharp breathing pains last night. Super sore right now but haven’t taken pain meds today. I know when they d&f they are going to look really good. Fingers crossed!
My skin is just extremely tight. And I was having sharp breathing pains last night. Super sore right now but haven’t taken pain meds today. I know when they d&f they are going to look really good. Fingers crossed!
Post Op Day 3!
Woke up in some pain - just felt like sharp pains when I was breathing. But I changed my surgical bra and it is helping a lot!
Still taking pain meds and muscle relaxer. I also am using the arnica gel and tablets.
My main concern is that since I got the ultra high profile they won’t drop and look natural :( I can’t find someone else with the same 420ccs that I had. I’ll add pictures in a little bit!
Still taking pain meds and muscle relaxer. I also am using the arnica gel and tablets.
My main concern is that since I got the ultra high profile they won’t drop and look natural :( I can’t find someone else with the same 420ccs that I had. I’ll add pictures in a little bit!
Provider Review