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POSTED UNDER Botox Reviews

Excellent Doctor!

ORIGINAL POST

Excellent Doctor!

I have been receiving Botox treatments from Dr. Marotta for the past four years. I feel extremely confident with Dr. Marotta's abilities; he's definitely highly skilled and has a very good bedside manner. I have always had pleasant experiences and have been happy with my results. However, my last visit was a bit unpleasant and I didn't appreciate the way a nurse treated me when I called to express my concern. This bad experience was with a nurse, not Dr. Marotta. Overall, I would highly recommend Dr. Marotta. I have nothing but great things to say...staff is excellent, office is inviting and super clean and property is landscaped beautifully. I'm thinking this bad experience will not be repeated and I do plan to go back because of all of my great experiences!

carpiediemw's provider

James C. Marotta, MD

James C. Marotta, MD

Board Certified Facial Plastic Surgeon

4.9 | 613 Reviews
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Overall rating

Replies (1)

We greatly appreciate the kind words as well as the constructive feedback. As a practice we strive for great care and also a great experience. We are proud and fortunate to have a great caring staff that goes the extra mile for our patients. There everyone has an off-day every once in a while, we hope that no patient ever has an experience like what is described in this review. Any patient who feels they have not been treated with courtesy and respect is encouraged to reach out to our office. We’d love the opportunity to make it right.