Such a waste of time - still have a gap and a big overbite

I had high hopes for this, I really did. I scheduled a consult, had my 3D scan, I even got a free whitening kit! I had them send me the impression kit at first but it did not go well for me so I just decided to schedule a time to met with someone instead. I went in for my consult a few days later and it was truly one of the most awkward and weirdest experiences I've had at any kind of doctor/dentist. I guess it was relatively new because nobody really seemed like they knew what they were doing, not sure how to use IPads, doing everything from greeting me up until I left as if they were reading it off a how-to book LOL. The lady at the front desk didn't even give me a chance to walk up to the desk and was yelling across the lobby asking my name and if I had an appointment. As if it mattered because I was the only person there. I was walked to the back by some guy, he told me to sit down in this chair and then he proceeded to stand so incredibly close to the chair that there was almost no room for me to try to sit down. I sat down for a total of 30 seconds because all the guy did was confirm my email, then took me to another room. I have no idea who this other person was that came into the room (meaning I don't know if he was an orthodontist or not), but he was friendly. Everyone working there seemed to be trying really hard to make small talk and kept asking me what I was going to be doing for the rest of the day. I get they're trying to be friendly, but I found it a little odd how many non-teeth related personal questions they asked and how hard they were trying to be buddies with my husband and I. Again, they were all very very nice, but a little weird. The guy I was working with was pretty thorough and explained the whole process (except for when he shoved a camera in my mouth). He tells me I wont get my aligners for 3-4 weeks, which was fine, and that I should expect my 3D scan results and Smile plan soon. Here's where I am EXTREMEMLY disappointed. I received my email today to look at "my new smile" and look at my plan. Tell me how this is remotely okay: paying $100 a month for over 2 years, for a 4 MONTH PLAN, AND I am not kidding in the slightest when I say my animated model of my plan looks almost the EXACT same. The gaps I want closed: no where near closed. The small gap in my front teeth: exactly the same. My overbite: STILL A PRETTY BIG OVERBITE. The only thing that has a difference is the crookedness in some of my bottom teeth and they were slightly straightened out. In total disbelief, I sent it to my husband who agreed with me that this is a COMPLETE waste of money and seems like a major MAJOR scam. Now get this... I moved some money over in my account BEFORE I even saw my scans because I had full confidence I would be using this company. I am so incredibly thankful the charges didn't go through because they were going to charge me $250 before I was even okay with the treatment plan. Coincidentally, I get a call about 20 minutes after I see my plan, not to ask if I'm okay with everything, not asking if I'm ready to purchase my aligners. No. They were calling to ask for a different card because the charge didn't go through. I am SO SO SO GLAD it didn't because I would have been so pissed and out $250. Told the lady on the phone I will not be giving her any card information and to remove all my info because I will NOT be using Smile Direct Club. What's crazy to me is that regardless the treatment plan time, everyone pays the same. I have to pay 2k for a 4 month plan, but someone that might have a 9 month plan would pay the same thing??? No freaking way. Needless to say I will be using a LEGITIMATE Orthopedic office. Thanks for wasting my time and getting my hopes up.