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Incision Scars have now turned into keloids!

Feeling severely depressed after my nightmare surgery with dr elahi Mohammed. 14k down the drain to look exactly the same as before surgery. My incision scars are so bad they have keloided. Everyone can see I have facelift scars but with zero results I feel absolutely embarrassed to ever wear my hair up in a bun or people would know I attempted to have work done. I've gone back to work since surgery and people say I look tired and sick which is not what you want to hear after having a facelift. I am experiencing itchiness,pain in my incision scars areas like a stinging electric shock type feeling.I consulted another surgeon who said there appears to be too much tension in my facelift incisions. I would have to have my scars completely revised and a series of kenalog injections. He did one on me and it was excruciatingly painful feeling the needles pierce my ears. I cried in his office. Completely broken down.I just want to wake up from this awful nightmare!

To Hell and Back with Dr Elhai Mohammed

To hell and back experience with Dr elhai Going to "Dr" Mohammed elhai for plastic surgery was the absolute worst decision I could of ever made in my life. I am left with horrible scarring and results that have left me looking exactly the same as before surgery. When I first went in for my PAID consultation I was shocked to find that I was paying for a consultation with elhai's NURSE and not him. I thought to myself why am I paying for a consultation with the nurse? But I simply figured that whatever I said to her surely she would relay back to the surgeon since she had a pen and paper in her hand. As we spoke I explicitly stated I was interested in a deep plane facelift. She assured me that the facelift was going to be a deep plane facelift. Our entire conversation she had been writing down everything on paper which lead me to believe she was indeed logging down the information I was giving her as expected. When I met elhai he was very charismatic and he SEEMED to listen to my concerns. I told him I was unhappy with my jowls/marionette lines and was interested in a deep plane facelift to fix the issue. He assured me he could fix the problem and even told me he would give me his personal number to call him after surgery incase of any medical issues I may experience. I was so impressed with our consultation I immediately booked the surgery. Day of surgery I came in with my boyfriend. I told the surgeon I wanted my face to be snatched and these marionette lines lifted and asked if he was ABSOLUTELY sure he could do it. He nodded yes which I thought was odd because throughout our conversation he was very vocal. That should have been a red flag for me but unfortunately I ignored my intuition. I asked him if when he was making the facelift incisions in my hairline and my hair fell out that he could keep my hair in a bag and give to me when I wake from surgery.He assured me that I wouldn't lose any hair when he was making incisions and any hair loss would be from post op swelling at home. He also did not give me his personal number as he claimed during consultation. instead I was giving a sheet with a general hotline aftercare number. My boyfriend who was there supportively hugged me and assured me everything would be fine as I went in for surgery. When I awoke and was taken home I looked in the mirror and despite being swollen it was VERY clear the issue was NOT addressed. Jowls/marionette lines still visible. ZERO change! As time passed and swelling decreased the marionette lines/jowls were still visible! If that wasn't bad enough the REST of my face looked exactly the same and was clearly NOT lifted AT ALL. It was almost as if elhai simply gave me facelift incisions and did not lift anything.Which should not be the result of a DEEP plane facelift. My recovery was extremely brutal and I attempted to contact the hotline number he had given me for better post op care instructions. The phone line was busy for over 2 hours so I ended up hanging up. I thought to myself what if I had a serious medical issue I wouldn't have been able to even contact him or anyone on that number? As weeks went by I noticed my face looked more and more exactly the same as before. When I told people I had a facelift they would laugh and accuse me of lying or joking. When I told them I was serious 9 times out of 10 they remarked I looked the same or I should ask for a refund. I decided I would go have a talk with him about my disappointment with my surgical outcome. When I went to his office the first thing he did was hand me a picture he took showing all the skin he cut off during my facelift AS well as all the HAIR of mine he cut off when making the facelift incision. I was very upset because He had blatantly lied about not cutting any of my hair during post op consultation. I explicitly asked him to keep any of my hair he cut in a bag for me but elhai Clearly couldn't be bothered. Regardless I had more pressing concerns and asked him what type of facelift did he perform on me. To my shock and horror he said a "smas facelift'. I couldn't believe my ears! I was furious! I tried my best to keep my composure and requested a refund. What I received was a barrage of gaslighting from both the surgeon and his "assistant". who went from acknowledging I requested a deep plane to than stating "i thought what you meant is muscle and skin tightened when you asked for deep plane" which was absolutely ridiculous. At one point Elhai claimed he had no memory of Me even requesting deep plane and stated he never tells his patients what type of facelift he will be performing until after surgery. I was honestly disgusted by the lies being thrown my way .He than said "I can do a deep plane on you, though it won't make much difference to your marionette lines".which was a totally different statement from what he said before I made my deposit for surgery during consultation. I declined the revision based off the fact that I lost ALL faith and trust in him or his work. The lies and gaslighting I was currently experiencing would never let me trust him with my face ever again. When I pressed him for a full refund, Elhai refused to refund me in FULL. Stating "that's not going to happen!" instead offering a measly partial refund which leads me to believe this was really all about lining his pockets with money. By any means necessary. He knew he couldn't do the type of facelift I wanted. He knew he couldn't treat my issues but was willing to lie so he could keep a couple thousand for himself. He than offered me meager laser treatments for the horrible keloid scars inflicted on me from the " non lifting" facelift he performed. Which to me felt like putting a bandaid over a bullet wound. If he truly wanted to make things right a full refund would of done that. I now have to save up money to find a new surgeon to fix what he failed to do which is going to be hard because revision facelifts are notoriously more difficult. Everyday I look in the mirror and cry at what I went through. To be horribly scarred for zero results. Suffering in immense post op surgery pain for zero results. Asking his assistant for post op pictures has been a nightmare! She sent them as tiny barely viewable pasted in email photos, when I requested her to send them as downloadable viewable files my request was ignored. Gee I wonder why? When I spoke with another facelift surgeon he asked me if my facelift incisions were done by a druglord in Mexico because the incisions were terrible. He couldn't believe I had work done in Toronto. I don't know what I did to deserve experiencing this nightmare surgery. To suffer through such painful recovery, scarring & disrespect only to look exactly the same as before surgery. I wouldn't wish such an experience on my worst enemy! If you choose to go to elhai for a facelift know this could very well be your outcome

Provider Review

Certified Plastic Surgeon
6 Maginn Mews, Toronto, Ontario
Overall rating