Took about a week or more for the swelling to go down

I came to Dr. A initially wanting to get Kybella to remove my double chin as I was not very open to the idea of having lipo and wanted something less invasive. We went over the options (Kybella, Coolsculpting, and SculpSure) and we decided to go with SclupSure since she assured me it was painless and didn't involve any swelling or downtime. I was shown before and afters for the chin area with pretty drastic results after only 1-2 treatments so I was told I’d probably only need 2.

Let me tell you, it was the WORST pain I’ve EVER experienced in my 26 years of life and I have tattoos, gotten tattoos removed, had a few surgeries, teeth pulled, nothing compares to that pain. I also immediately started to swell like a bullfrog on my way out of the office just minutes after the treatment. My second treatment was even more painful and I was trying not to cry but couldn’t even help myself I was so distraught. I called my boyfriend after and basically cried all the way home and at home because the pain was so bad and not even medication was helping. Lots of swelling the second time around too.

As far as pain, swelling, and downtime, I would say lipo probably would’ve been the same if not way better than SculpSure in my experience. It took about a week or more for the swelling to go down after each treatment so that’s 2 extra weeks I had to walk around with an enormous double chin and not wanting to leave the house.

To top it all off I’ve had ZERO results. At my 12 week follow up from my second treatment, I was told that I’m the first one to have had the experience I described and that my results are because of a 1-2 lb weight gain I had. I tried to explain that I’ve always had extra fat under my chin even as an extremely thin and underweight person, so whether I’m 100 lbs or 176 lbs, I’ve always had the same amount of fat there which is why I wanted this procedure so badly. I was also told that 20% of people may not see optimal results and will need a 3rd treatment - something that wad only said to me AT MY FINAL FOLLOW UP.

There are exceptions and risks explained in the contract you sign at your consult as usual, but let me assure you, NOT A SINGLE WORD of any of that came out of Dr. A’s mouth it was all very positive and assuring that you’d get the results you want with no negatives. It’s important for providers to go over positive AND potential negative outcomes, not just the positive and leave the rest to a contract.

At the end of this experience, I feel mislead, unheard, blamed, and robbed. Now I get to spend thousands more to get lipo and actually get the results I wanted.

Another thing I wanted to mention was that during one of my sessions I was filmed by Dr. A and I was completely unaware of it. Some time later I was looking through her Instagram and there I was, I recognized myself and my tattoo. If you're going to film someone AND post it publicly, you should absolutely have the courtesy to ask before you pull your phone out and start sneaking videos and especially before posting it on social media. I had to ask her to remove it in order to preserve my privacy in this whole disaster.

I realized some time after my follow up appointment, that at my final weigh in, Dr. A's assistant Alex weighed me with my shoes on and I was wearing more clothing than I was at my first weigh in during the summer. At my first weigh in with the Dr. A herself, she had me take my shoes off and I was only wearing a t-shirt and little shorts. The shoes and extra clothing alone would absolutely account for a 1-2 lb weight difference! I reached out to Dr. A via Instagram direct message and told her this plus confronted her more in depth about my experience overall and she "left me on read" so to speak. That's right, my messages were seen by her and she ignored me. Any sane professional person would at least have the courtesy to respond but I think she knows I'm right and she doesn't care. She has my money and that's what matters to her. Currently trying to get my money back through my bank/credit card company.