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POSTED UNDER Embrace Scar Therapy Reviews REVIEWS

Embrace Scar Therapy Gave Me a New Scar - Santa Monica, CA

Name: Embrace Scar Therapy Gave Me a New Scar - Santa Monica, CA
Item: Name not provided
Author: happyme8

ORIGINAL POST

While using embrace scar therapy bandage I felt a...

happyme8June 9, 2017

$59

While using embrace scar therapy bandage I felt a sharp pain. The bandage had grabbed a piece of my skin and taken it with it. I now have a new scar. This product will give you additional scars. Do not use it. When I called embrace I told them what had happened. They asked for photo's. I sent them and received no response. When I called again the customer service agent tried to tell me I must have done something wrong or maybe my skin had loose pieces. She was so ridiculous that I was shocked. I asked to speak with a manager and she told me Mark would return my call. He never did. Don't waste your money on this dangerous product. You might end up with a new scar.

Replies (7)

Pato64

June 14, 2017

I also wrote them to ask a couple of questions and got no response. Not professional.

Hunterlo

July 15, 2017

Same thing happened to me and the won't respond to my messages

Mdlg5

July 20, 2017

I had a similar reaction with embrace active defense products. The tension creating device pulls the tape towards the incision and as a result it also pulls the skin along the edges and can cause quite a bit of irritation. I read in their study that about 25% ( I don't remember the exact percentage) of their subjects had to drop out due to skin irritation.

I think the concept of their tension device is a good idea, but the amount of tension it creates too much for people with sensitive skin. For this reason I prefer the "embrace minimize" product which I was told by a manufacturer rep is the same exact tape but without the tension creating device. It also cost much less.

Another trick I would try (with their Embrace active defense) is to not pull the embrace strip all the way back at its maximum tension level. I would stretch it only halfway before putting it on; it didn't irritate my skin is much this way, but there was still irritation. If it helps to know the bruising I got as a result of the tape did eventually go away. I hope your's clears up also. Good luck.

Mdlg5

July 20, 2017

Forgot to mention: when removing the Embrace tape it's best to use a medical adhesive remover (i.e. Allkare remover wipes) so not to irritate your skin with the removal of the tape. One of the embrace reps actually sent me a sample of Allkare adhesive remover. They said they didn't sell it themselves but it's available at Amazon.

upset20

July 23, 2017

Embrace is the worst! It is very difficult and painful to remove.

Mdlg5

July 23, 2017

When removing the Embrace tape you should use a medical adhesive remover (i.e. Allkare remover wipes) so not to irritate your skin. One of the embrace reps actually sent me a sample of Allkare adhesive remover. They said they didn't sell it themselves but it's available at Amazon.