Treatment Provider

William Ting, MD
Dermatologic Surgeon, Board Certified in Dermatology
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Provider Review

Dermatologic Surgeon, Board Certified in Dermatology
2262 Camino Ramon, San Ramon, California
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Dr. Ting is far and away the best medical specialist I've ever met. Why do I say that? 1. Breadth and Effectiveness: Dr. Ting's breadth of expertise and effectiveness are truly remarkable. I won't try to list everything he knows and can treat, because I don't know 1% of it. But the list of services he offers in his office is dizzying. He does much more than cosmetic dermatology, and all of the work he's done on me he's done extremely well. Here's what he's done for me in the last four months alone: * performed scar revision surgery successfully--the new scar is barely visible * treated severe skin allergies successfully * cured a decade-long skin infection successfully (two previous doctors tried and failed) * helped me with multiple issues concerning sexuality * screened me for skin cancer 2. Responsiveness and Proactiveness: I have never met a medical professional who was as responsive and proactive as Dr. Ting. I once called him with an urgent question on his cell phone on a Saturday. He picked up the phone and gave me sound medical advice. He then called me the next day--on a Sunday--just to check on me and see how I was doing. I have emailed him many times, and he's always replied the same day. When I've had issues that needed to be attended to urgently, he has always made sure to fit me into his schedule on the very same day. 3. Generosity: I have never had a medical professional be more generous with me than Dr. Ting. His prices are not cheap, but his services are worth every penny (you get what you pay for). That said, he is aware of my financial limitations, and because of this, he has given me many, many, many services and products for which he could have easily billed me, but did not. Which leads me to my next point... 4. Compassion: Dr. Ting's generosity with me is clearly motivated by compassion. He could have easily charged me for services I needed, or referred me to a cheaper doctor, but instead he chose to help me many times with no financial reward for himself, and I can conclude no plausible explanation other than compassion. I can feel his compassion from they way he relates to me, and it makes difficult medical procedures and conditions much easier to bear. I drive 40 minutes each way every time I see Dr. Ting; it is well worth the drive. I cannot recommend him more highly. If I had a criticism, I would share it here, but I have none. And no, he did not ask me to write or reward me for writing this uncharacteristically laudatory review :)