I'm Doing This for Me, and I Deserve the Best! Portland, OR

1BraveBeauty's provider

Tom J. Pousti, MD

Board Certified Plastic Surgeon

From the first contact via the phone all the way through the surgery and even now, Dr. Pousti and his team has shown great kindness! Dr. Pousti is a great model in interpersonal skills. He displayed kind interactions, spoke highly of each person on his team as well as his patients. When he introduced me to some of his team and patients, he gave short introductions highlighting the individual and how valuable they are. In his manner in which he spoke, it alluded to his professionalism and expertise. He was able to establish rapport and was very respectful. Even prior to officially meeting with him, my mother (whom accompanied me) and I, while sitting in the waiting room he would pass by and mentioned how he was appreciative of our patience. Furthermore, a woman entered his office and appeared to be looking for another practitioner. He informed her where she was looking to go and even went to open the door for her and stepped out to offer directions. As for testimonials (aside from the numerous ones posted online), the Pousti Team offered, if I wished, to connect with past patients I may receive their contact info. Also, while at the office I had the opportunity to meet with other patients. In fact, they encouraged it! Once they obtained permission from the patient, Dr. Pousti (or a team member) would offer a quick introduction and then would allow the patient, my mother and myself to speak freely and independent of any Pousti representative. Following the surgery for about 2 weeks or so, Daisy (an excellent team member), checked in via a daily phone call to ensure all was well and if I had any questions. She also was very kind and when questions would arise, was well informed. From my observation and conversations with him, his team, and his patients, it truly reinforces how Dr. Pousti and his team are passionate about their patients, their happiness and wellbeing. Wishing the Pousti Team continued success!! Thank you, I am grateful for the positive experience! Thank you for your kindness!