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Provider Review

Specialist Registered Pediatrician
102 Harley Street, London,
Overall rating

I had my fraxel dual procedure in rejuvination and spa clinic done by Dr Russo. I can say I had the worse experience. The doctor was quite rude and the procedure took only 5 minutes instead of 20 minutes. I asked him not to touch my undereye area but he didn't listen. So my undereye area was swollen for 3 days and one of my eye still hurts. I had Fraxel laser before and I know that procedure should last 15 - 20 min, not 5 minutes . My skin didn't even peel off,like it did before when I had my fraxel treatment.i feel like I waisted my money. He didn't put special glasses on my eyes to protect from the laser. I heard Dr.russo asking the receptionist if I paid full price, she said I paid groupon price. I assume if you pay full price then maybe he would do it properly. I think that they shouldn't advertise themselves on groupon if they only want full price treatment. I wouldn't recommend this clinic cause of my bad experience.