Treatment Provider
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Provider Review
Now that I have seen Dr. Chad Zatezalo five separate times since January; I feel qualified to post a review of his skill, his treatment plan and his practice. As highlighted in other reviews, “Dr. Z” is an extremely personable and down to earth doctor. From consultation to treatment, you feel like you’re having a conversation with your college buddy, vice a surgeon you’ve never met before. While bedside manner is great to have, your greatest concern should be the education, training and skill of the doctor (ESPECIALLY if they are doing ANYTHING to your eyes!!). Well, you’re in luck, because Dr. Z has all the above! And bonus, his practice, The Zatezalo Group, is run and managed by Meg, who is exceptional, and goes above and beyond. She also assists Dr. Z in all his surgeries, and is well versed and knowledgeable on all procedures. I scheduled my first appointment with Dr. Z because I was very disappointed with the results I had from an upper/lower blepharoplasty (4 months prior). After the suggested timeframe for healing came and went (approx. 90 days to look/feel normal), I was hoping I was an anomaly and maybe just needed an extra week to heal and look how I imagined I would. Nope...didn’t happen! It seemed to just get worse. Mind you, I was doing everything my original surgeon/nurse told me to do: follow up appointments, eye massages, eye drops, etc. I truly thought I was going to have tight/unnatural/surgical looking eyes for the rest of my life, and the negative/emotional impact that had on me was paramount and unexpected. And it wasn’t because I’m vain, it was because I did not look like “me” anymore. After deciding I needed to consult another surgeon to see if there was anything I could do, I came upon Dr. Z and submitted a request for appointment via his website. Early the next morning I received a phone call from Meg and had a consultation appointment scheduled within days. Every appointment since then (5 total) has been the same: informative, professional, honest, non-pushy, punctual, light-hearted and, most important, undeniable results. Regardless of what Dr. Z suggests as a treatment plan, it will be his honest assessment of the best way forward, vice the option that will bring in the most money. I trust him with my eyes, which is something you have to earn.