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My face is destroyed by ePrime device(Evolastin and Elevate-new names but same ePrime device be aware!!)-Rockville, MD

ORIGINAL POST

I had an ePrime skin rejuvenation procedure...

mosellv_md
$1,500

I had an ePrime skin rejuvenation procedure performed on my face on Tuesday. It was performed by the dermatologist specializing in laser procedures. The representative from Syneron was assisting during this procedure.

The dermatologist injected 4 shots of anesthesia and applied anesthesia cream on my skin before the procedure. When my skin became numb the doctor performed procedure with a minimally invasive aesthetic device. Right after the procedure my face began to swell but the doctor and representative stated it was normal. Within an hour my face became twice bigger in size, was covered in bright red dots and I was unable to open my mouth and eyes, especially on the right side of my face.

I called the doctor who assured me that it was normal and recommended to keep ice pack on my face. I followed the instructions. After one more hour I went to the Emergency Room at the hospital where I received shots of Benadryl, steroids,pain relive medication and IV. My face did not changed in shape it was still swollen. Next day I went to see my dermatologist who performed the procedure, she gave me another shot of steroid and prescribed prednisol.

At night my face was more swollen so I had to go to the Emergency Room, where I received Decadron, Benadryl and Pepcid injections. My face became a little bit less swollen. Next morning my face was twice bigger in shape, red, navy blue under eyes with wrinkles.

Horrible!! I went to my doctor who stated that it is normal and I just need to wait. My doctor prescribed me ranitidine and antibiotic – Azithromycin. Today is Saturday; my face is a complete mess: swollen, red, blue and yellow color, my neck and shoulders swollen. Please advise if my reaction to the performed procedure is normal. Is there any way to get my face to the normal size? Please HELP!!

mosellv_md's provider

Hema Sundaram, MD

Hema Sundaram, MD

Dermatologic Surgeon, Board Certified in Dermatology

mosellv_md rating for Dr. Sundaram:

Overall rating
Doctor's bedside manner

Replies (18)

March 27, 2015
Hi I read all your posts. My heart goes out to you and all that you have been suffering both physically and mentally. When something like this goes wrong it really takes hold of you. I had a brow lift done and ended up with necrotic tissue in the middle of my forehead from the compression bandage. It's frightening. I am on the mend though and my doctor has stood by my side through the entire ordeal and has paid for a wound specialist to come daily to my home. How are you doing today?
April 14, 2015
Dear god, they could've AT LEAST refunded your $$! That's what patients have to start demanding. Unless these greedy practitioners are able to offer a $ back guarantee, let's not give them any $ for these russian roulette procedures! They are misapplying the economic model of necessary surgery to treat an illness to the entirely elective cosmetic field. UNtil we as consumers wake up and start demanding better treatment, this is what we get. Paying for damage w/o any recourse. If a roofer puts a new roof on my house it comes w/ a warranty. If it starts to leak, he has to either repair it at his expense or I can sue him in small claims court and get compensated. Why should completely elective cosmetic procedures be any different? Why should I need to hire a medical or engineering expert and jump through medical malpractice or medical device loopholes? WTH is wrong with this picture????
November 6, 2016
Amen Sister!!!
June 15, 2015
From the 1 before photo, I am curious as to why you wanted the procedure to begin with. Also why would the Dr perform the procedure, your skin looks fine from the before photo that you submitted.
June 15, 2015
I went through the exact same thing. I had nice skin and I went to a doc wanting a boost for my skin, like a light peel or facial, etc. She said that by having this laser procedure done it would prevent aging and increase collagen, so I would be ahead of the game. The same thing probably happened to movellv. I can't speak for her, but I was stupid and vulnerable to listen to the idiot doctor.
September 8, 2015
This happened to a friend. It turns out what was prescribed at the emergency room caused the swelling. She had a reaction to the steroids and the Benadryl. Once she stopped the swelling decreased once out of her system.
User Avatar
September 8, 2015
Ranitidine is the generic for Tagamet.
UPDATED FROM mosellv_md

It is Day 6 after I had ePrime laser rejuvenation...

mosellv_md
It is Day 6 after I had ePrime laser rejuvenation procedure performed on my face. My face looks worse, swollen, red and navy blue in color, feels very dry with bumps under the skin. I do not wash my face and apply an ointment twice per day. My face is a mess like a huge balloon with bruises under eyes! Can you add any advice as to how long this will last? There is some peeling and itching, but I believe it is because of the ointment. SCARED! I am waiting for some advice. THANKS!

Replies (0)

UPDATED FROM mosellv_md

Today is Monday, 7th day after the procedure. I...

mosellv_md
Today is Monday, 7th day after the procedure. I cannot go outside; my face is still swollen, red, blue and yellow in color with broken capillaries in the skin and bruises under eyes. Any advice?

Replies (0)