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POSTED UNDER Rhinoplasty REVIEWS

Very Unhappy with my Experience Here

ORIGINAL POST

Very Unhappy with my Experience Here

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zendeze
$8,600
Came in a year ago to get my hump removed and a natural outcome. Fast forward a year later. No words can describe the depression, aging, and anxiety this surgery has caused me. He literally SCOOPED the hump off as if with a spoon and closed my nose back up while narrowing my nostrils. Now there is a hump an inch beneath where my old one was. I'm left with very deep and visible scars between my eyebrows and where he opened my nose and nostrils, and my tip is dropping. I have nasolabial folds now and they are so pronounced and aged from nostril narrowing. Left me with a polly beak. Consultations waiting times are hours long and consultations and follow ups were literally seconds. He said he would fix it at no cost, yet I was charged $500 for a security deposit for revision surgery date, and $1100 for anesthesiologists. I thought I'd give him another chance since his instagram is filled with recent stories with successful outcomes. Had to reschedule surgery date since we didn't even make a consultation of what this surgery's outcome would be like, and I needed to know that we were going in the right direction. Consultation was maybe a 5 minutes longer than last one (10-15 minutes), now he edited the new 3D images into the same edits from the first consultation. I thought fine, I'll give it another chance, since it wouldn't cost supposedly. Big mistake. I was immediately charged $500 to secure the date, but allowed to pay a week later, and charged $1100 for anesthesiologists. Two weeks before surgery my gut began telling me to not do this, that it would ruin my face further. Going back in my mind to when the nurse that removed my cast had forgotten who I was, and out of all the e-mails I've sent about my male to female transition hadn't gotten to the Dr until our last consultation where I had to tell him myself. As if signs were all around, I spoke to my physician who told me they'd just opened their own transgender surgery clinic and that insurance would cover for facial feminization if I wanted to fix my nose with someone else all at once. I dwelled hardly because I'd already payed Dr Shah and really wanted to give him another chance. So I went online and looked at his reviews. So many faceless positive reviews and many relatable negative ones. I followed my gut. Tried to cancel my appointment a week before to avoid their same-day no show $100 fee and knowing I won't get my $500 security back but at least the $1100. No. Not only I didn't get my money back after a semi-botched surgery, I was told by his assistant that they weren't even going to charge me $700+ for cancelling and that it was in their policy. A policy I was never told about. I learned big time with this one. Do NOT settle for the pretty/showy instagram/social media profile. This doctor is only capable of very minor revisions but not transformations. I was lucky it didn't go worse, but was I really lucky overall? If you truly love your face to go to these lengths of surgery, find the best, and do NOT go here, and if you do, make your consultation and 'feel' and find out for yourself. You'll find you need to get out of there asap.

zendeze's provider

Anil R. Shah, MD

Anil R. Shah, MD

Board Certified Facial Plastic Surgeon

4.6 | 374 Reviews
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zendeze

zendeze rating for Dr. Shah:

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Replies (5)

June 30, 2020
I've wanted to get a rhinoplasty done for a long time. Not just for aesthetics but mainly for breathing issues. Dr. Shah was the first doctor I had a consult with (drive 4 hours to see him) because I seen all of his good reviews. The moment I stepped into that place I just had a really bad feeling for some reason and the morphs even looked weird. I'm happy I didn't go through with this doctor. I want to go out of state to New York because I LOVE one of the doctors there but it's so expensive :(. Still trying to figure things out.
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July 1, 2020
Please, make a through research. I wish I would have followed my instinct as well. Worst mistake of my life. Don’t let this happen to you. Even if you have to save up for the best of the best. It’s better than having to cope with a worse result than your natural look.
July 1, 2020
Yes I totally understand. Thanks for the advice.
August 4, 2020
I went to see Shah in Jan because of all the good reviews here. The whole experience at his office was almost creepy. It makes sense now to hear that they pay people to remove the bad reviews. Thanks for posting..
August 4, 2020
What good reviews? Have you read all the yelp reviews? He tried changing the name of on his yelp business account and opening a new yelp account so all the old reviews can disappear.
UPDATED FROM zendeze
1 year post

Deviating and Flaring Drooping Tip

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zendeze
Oh my God. I don't have one regret in my life and I am praying daily I can go back in time to not make this mistake. My acting and modeling career have been botched and my God will I need a miracle to fix the damage that keeps progressing on my nose. I thought the nose was supposed to settle a year after. How is my nose tip dropping more and now directing towards the right? I feel the tip cartilage poking through the skin like a bone and the actual tip hanging over nothing with no support! My left nostril is flaring even more. I thought this was all over and my face keeps getting worse. I have no money to fix this mess and I don't even know what doctor to trust now. Dr Shah's reviews and instagram photos are full of amazing results and I'm over here wondering what the hell is happening. How was this outcome even possible? My nose wasn't even bad to begin with (refer, to before pictures) so I don't believe it was a difficult job since I only wanted my hump gone. I have a consultation with another doctor this week and I am so afraid and depressed because I already look botched and another surgery might or will only add to the 'surgery look'. I would give anything to go back in time and look normal again. I just finished paying off this expensive procedure through care credit and I am dry. This was supposed to help me and boost my career, not destroy me. My dreams, my plans for my life have been botched. What will I do? Will revision help? I highly doubt it, since acting in film involves being in front of high definition cameras, and the work done on my face is far from acceptable. The scars from this surgery alone are a dead giveaway I've had surgery. This malpractice has destroyed my dreams, my future, my confidence, and my life. Bedside manners? They give no cares about your emotions. I was offered a revision (deposit fee, anesthesia, and hospital costs on me) as long as I removed my reviews online and signed a waiver to never talk about this anywhere to anyone and a 50k fee to them for talking about and reviewing my experience. Since I declined and decided to keep my freedom of speech, (because it's simply not right for others to not know their possibilities here, and for me to pay even more for his mistake), I was completely ignored, let go and dismissed, as if I never existed to them and never even finished scar treatment. It's been 1 year and 1 month from surgery, and this is my final review. I hope this review helps potential patients know their chances here.

Replies (11)

June 1, 2020
I'm sorry this happened to you, I know exactly how you feel I can totally relate:(..but I also think that it is really brave that you rejected his demand inorder to spread awarness. Whenever you feel like talking send me a msg.. I hope I can help .. my prayers to you xx
June 8, 2020
Wait what was the 50k for??? Holy
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June 12, 2020
They wouldn’t charge for the revision (hospital fees not included) or they would only give me 2k back as long as I waived my right to speak about my experience there anywhere or to anyone. It’s just not right.
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June 12, 2020
Breaching that would result in 50k for “damages”. Someone very brave unfortunately signed it and actually posted it on Yelp.
June 12, 2020
Ahhh. Idk about that.
June 12, 2020
I'm sorry for what you've been through. I really am. I've been botched beyond belief, and I understand. I'm praying you find some relief from someone else and are so happy with the results.
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June 12, 2020
Thank you. It’s so debilitating. And I’m sorry it happened to you as well. I wish you find someone with talent that can fix what’s been done to you. I’ve seen some doctors perform miracles on extreme cases at times and achieve natural results. No hope is lost.
July 22, 2020
I'm so sorry, you went through this.
November 15, 2020
I'm so sorry you went through this. I hope you can get a good revision and restore your nose to how it should be - beautiful and functional.

May I ask for clarification? The conditions they put forward - would You need to pay them 50k if you spoke up after signing, or would They have to pay you 50k to remove the review? It sounded like You would need to pay Them in the future if you signed - is that right? But the anesthesia and facility would still have to be covered by you? (I understand you wouldn't ever go back to him, I'm just trying to understand the conditions).