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POSTED UNDER Rhinoplasty REVIEWS

Not for Noses

ORIGINAL POST

Not for Noses

sarailezcano82
I have held off on writing a review bc Dr Bustillo is a very nice person and I hate to leave a bad review. But I am getting ready to have a revision rhinoplasty bc my nose is literally falling apart after the surgery he performed on me 8 years ago. I went in for a small dorsal hump and slight tip refinement. What I got was a completely different nose that looks incredibly fake. He literally did the exact opposite of what I asked him to do. I specifically asked him not to carve out the sides...I like when noses blend into the face, I didn’t want a sharp looking nose. He carved out the sides so much that I have to have cartilage grafts put in to make it look normal again. The tip of my nose is pinched, one nostril is bigger than the other, and one side of the tip has a dent. When I lay on my side, my nose falls over, it has no support. And the hump that I wanted gone? Still there! He took hardly anything off the bump and carved out the sides of my nose when I didn’t need it. People who never even saw my old nose can tell I’ve had a nose job. It looks like a witch nose in pictures. I’m terrified to get my nose done again, but I don’t want to look fake anymore. I hope the damage can be undone :(

sarailezcano82's provider

Andres Bustillo, MD, FACS

Andres Bustillo, MD, FACS

Board Certified Facial Plastic Surgeon

4.8 | 191 Reviews
PROFILE

sarailezcano82 rating for Dr. Bustillo:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
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Andres Bustillo, MD, FACS
Response from Dr. Bustillo:
We appreciate the feedback as it helps us achieve our mission of providing the highest quality care for our patients. After the procedure in 2012, you returned to our office for 20 plus visits over 4 years for other non-nose related treatments with Dr. Bustillo. During these 4 years not one concern regarding the nose was ever mentioned at any time. Dr. Bustillo's priority is the well-being of his patients and takes pride in his work. Please contact us so that we can address your concerns.

Replies (2)

November 10, 2020
gosh that sounds terrible. Go get it corrected even though its easier for me to say it... you will find someone who will make it right. And you should ask Dr. B for your money back! I want to see him a week ago for a lower facelift consultation and I did not like his bedside manners. I got a vibe from him that I was wasting his time even though I paid for a consultation. Hearing you story makes me feel better that I listened to my gut instincts despite his reputation.
February 1, 2022
@dawnwellman I had surgery w him and he can be very aggressive and intimidating which I'm not a fan of at all especially given the fragile state a patient is in during these times. I had to go in w a correction w him which he charged a very high fee for fixing his mistake which I was not a fan of.