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Disappointed cont'd

Re-upload of side photographs depicting hanging columella and over resected bridge........................................................................................................................

Irresponsible

In late 2012 I underwent a septo-rhinoplasty with Mr. Maxwell to remove a large dorsal hump. Unfortunately, this operation was performed carelessly in my opinion. Please note that while I did ask for a SLIGHTLY concave look and for the tip to be left alone, the amount of bone and septum that was removed was beyond what we discussed and in turn, caused the following issues, all of which worsened over time:

- A hanging columella due to an over resected bridge
- An inverted V deformity
- collapsed alar and thus breathing issues (mostly on the left side)
- retracted appearing nostrils due to drooping columella
and
- an almost totally amorphous bridge, which was especially disheartening as this gave a very unnatural and 'operated on' look, despite a key goal as being natural result, which I emphasised with Mr. Maxwell during all pre-operative appointments.

Needless to say this has taken its toll on my wellbeing and only now (5+ years later) have I been able to speak with my family and friends about it, all of whom agreed they knew something had gone wrong.

In the first year the swelling and some denial on my part had me reporting back to Mr Maxwell happy and hopeful in our post-op appointment (mind you, I was 18 and at the time would have rather been polite than hurt anyone's feelings. Also this was paid for with money I earned during part time work in high school so I wasn't prepared to face the fact that this had been a waste) however it wasn't long before the truly amorphous and droopy shape began to take its final form.

When I made an appointment to see Mr Maxwell at his new practice over a year ago he was by no means warm, told me that I was seeking impossible perfection and that I should be happy with the results. He also suggested that if I was desperately wanting to improve the hanging columella then he could perform a tip revision (quoting over $9k, whereby MORE cartilage would be removed), and that adding to height back to the bridge was not an option.

Thankfully, I found a revision specialist who proved that bridge height could indeed be restored with rib cartilage (review to come). I am in a much better place with my nose since the revision but it goes without saying that Mr. Maxwell's procedure in 2012 left me with irreparable damage and there isn't much I wouldn't do to turn back time and seek out a different surgeon before this ordeal, back when I had a clean canvas with no internal scarring, no collapsed airway and no need for rib cartilage.

Provider Review

Physician
759 Burwood Rd., Hawthorn East, Victoria
Overall rating