Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Horrible Experience

Not sure where to begin. I went with doctor Hector Milla back in January 2020 for a revision rhinoplasty. I was all excited until the day of my surgery when he told me (last minute) that he would need cartilage to rebuild my nose. What kind of doctor waits until the day of the patient surgery day, that’s when my nightmare begin! I stupidly say yes because I was already with my own so I didn’t know what to say. Not only that he pulled out my lash extensions alive and it was extremely painful because not one of his nurses told me before that lash extensions weren’t allowed. My eyelids were purple. After I wake up from my surgery to find out that I was in so much pain because of the rib harvest he did. I waited a week until it was time to remove the cast. OMG MY nose was huge, connected to my forehead, so ugly like an avatar. I knew swelling bruising was normal. I noticed immediately that he removed my slope curved nose I had before which we never agreed to. All I wanted was for him to fix the tip of my nose. I was left in so much pain emotionally and mentally. A week later I noticed that a stitch was coming out of my incision so I went back for the nurse to remove. My nose hasn’t changed at all. It has been 8 months and my nose looks huge. The V deformity that he say he fixed is back and now I have cartilage showing on the tip of my nose !!! And let’s not talk about how rude and cocky he is saying oh your nose was ugly before. What kind of doctor speak like that to their patient? My whole experience being horrified! I contacted him again trying to see if he was willing to fix my nose again and his answer was just leave it alone. I’m emotionally destroyed. So if you want your nose to end up connected to your forehead with zero definition then he’s your doctor to go.

Hector Milla, MD
Hector Milla, MD
15 Oct 2020

I am very sad to read your review since I remember you came to us with severe aesthetic and functional alterations, and I strongly believe that we corrected every aspect of the concerns you pointed out during your consultation with very formidable results, as the pictures you kindly shared show. I do however respect your opinion and understand that I cannot fulfill your expectations 100% and would love to discuss it with you any time. Please feel free to reach out to me whenever you want.


Provider Review

Plastic Surgeon
Francisco Javier Mina 1415, Tijuana, Baja California
Overall rating

Hector Milla, MD
Hector Milla, MD
15 Oct 2020

I am very sad to read your review since I remember you came to us with severe aesthetic and functional alterations, and I strongly believe that we corrected every aspect of the concerns you pointed out during your consultation with very formidable results, as the pictures you kindly shared show. I do however respect your opinion and understand that I cannot fulfill your expectations 100% and would love to discuss it with you any time. Please feel free to reach out to me whenever you want.