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POSTED UNDER Arm Lift REVIEWS

Arm Lift and Tummy Tuck - Rancho Cucamonga, CA

ORIGINAL POST

After researching I decided to have an arm lift...

xxrainxx79
$14,000
After researching I decided to have an arm lift with Dr Nykiel. My results were horrible but was rest assured that I needed to give myself plenty time to heal to see final results. My results did not get better and Dr said he would fix it free of charge once I wait about 8-12 months. I waited and while that happened we also talked About a tummy tuck. During the tummy tuck he cut me open and stopped surgery when he noticed a hernia. He stapled me up and said once I get that fixed he could then finish the procedure. He did not refund me.

I then tried to schedule the arm lift revision so he could fix it and he wanted to charge me the OR fees of about 3k then when I was ready to schedule a day he then said 3,500 because I wasn't going to have it on conjunction of another procedure .At this point I no longer trusted him, I spent over 14k and didn't get anything done, he just left me with bad scars and a lot of skin that I'm having another Dr fix.

xxrainxx79's provider

Matthew J. Nykiel, MD

Matthew J. Nykiel, MD

Board Certified Plastic Surgeon

4.9 | 425 Reviews
PROFILE

xxrainxx79 rating for Dr. Nykiel:

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Replies (5)

May 17, 2017
Thanks for the review and sharing your experience. The office absolutely did refund your money when, as you described, we encountered a medical issue that would have made it unsafe to proceed any further. A patient's safety is always my number one concern. And again since we did not perform that surgery, we refunded your money.

The office also offered you a free scar revision. Unfortunately, arm lifts in conjunction with a patients natural healing abilities can create a scar. The office did not and was not going to charge you for a scar revision. Based on your photos you posted, it looks like you lost a significant amount of additional weight (~50lbs). Congratulations on the additional weight loss. Unfortunately, in general, more weight loss can mean more excess skin. And if a patient lost even more weight and then wanted a surgery re-done or re-tightened because of further weight loss, then that would need to be done in an operating room and unfortunately the operating room and anesthesia have costs.

We are truly sorry that you are unhappy with your experience and we thank you for the feedback; however, we did the exact opposite to what you are saying: 1) we stopped your tummy tuck because we encountered a medical condition that would make it unsafe and potentially put your life in jeopardy; we will alway maintain safety as our #1 concern. 2) we refunded your money and 3) we offered you free scar revision.
May 18, 2017
That is not the way it happened. Getting back 1/3 of the cost of only one procedure is NOT a refund. You never tried to do a free scar revision, as you said that would not correct the issue. You suggested another arm lift which I was more than willing to do. I was not happy with the cost but after a thinking about it for a few days decided i wanted to just fix this and therefore went back in to schedule it. Once I said I only wanted that and not in conjunction with a breast augmentation, you upped the price. You didn't even have the nerve to tell me and sent one of the girls in the office to go over that with me. When looking over the paperwork and seeing the cost I told her that was not the amount I was told by you and she said "yeah the Dr said you would say that, but this is the cost". I then walked out and never came back. What you spoke about additional weight loss had nothing to do with that procedure because if you look back at all my follow ups pictures and your notes, the sagging was always there. You never removed all the excess skin because issue was still present after surgery.

As for the tummy tuck, yes you say safety first but a hernia is a simple procedure that any good surgeon should have been able to perform in conjunction with tummy tuck. My current Dr is well trained in that it was not an issue, during surgery he came across additional issue and he fixed it during that surgery free of charge, that is a good Dr right there. He stands by his work. I'm not the only patient you lost, I talked to another patient of yours that was going to write a review about her bad experience with you.
December 2, 2017
yikes was looking to get surgery with this dr. he has great reviews except for yours. what was the patient you talked to who gave bad review issues?
December 2, 2017
Hello Lisha100, not sure if she ever got around to writing the review. Yesterday she booked her revision surgery with my new surgeon which does excellent work. He is also in Rancho Cucamonga, his name is Dr Eric Hu
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July 16, 2017
I'm very sorry your results are so bad. The doctors incision placement seems off when compared to other arm lifts, mine included. What will you do now?