Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

I'm Armenian and I get dark hair everywhere but...

I'm Armenian and I get dark hair everywhere but not as bad as my sister haha lol. But I went one time to the spa in Racine, WI called New Image and I go to the owner who does the laser. She has an incredible testimony. The first time went well, no burn, she explained everything, and I knew what I was getting myself into. I left with a great experience and so happy with no mustache for longer. Second time I mean she told me the lasers attracted to brown but I put on my brown lipstick forgetting and she didn't tell me to take it off! It hurt more I noticed I was flinching. After she said oh yea your brown lipstick and I thought oh yea...two hours later my top of my lip was like dat red lip liner and later it swolled up after some aloe. But it worked the best for me without going to the doctor but probably will go tommorow. I would say I like laser but I don't know if she wanted me to learn the lesson or what cause she knew....my fault I guess. I like laser just don't wear any brown lipstick got a first degree burn mildly cracked but aloe stiffened it up to heal. Overall I like the owner I'm sure she means well.

Provider Review

Shelly
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

She's a good person, easy to talk to, cares but idk if she just didn't know what to say when I walked in with brown lipstick or like well I told her its attracted to brown maybe she'll learn? Idk but the first time I went she did very well I could tell she was and I know from her testimony she is very experienced so I think she just didn't think at the time to tell me. Idk sucks though I hope I dont scar. Mmmhmm it doesn't hurt but its swollen so w.e.