Profosma Jet Plasma

I had a test patch of this on my lower jowl area and jaw as I had had fat loss many years ago with IPL. At the 4 week mark, my skin suddenly became very slack and hanging and thin. When I lean forward, it folds into deep wrinkles now. The untreated side is firm. I did ask repeatedly it it caused fat loss and was assured it would not. I am not sure what to do now and am devastated.

Showing side of face before Profosma Plasma and after. I asked many times about fat loss and was assured this would not occur. I am hoping more damage will not occur as this is about 6 weeks post treatment