Treatment Provider
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I am looking for a ps who has the expertise to...
Provider Review
I met with Dr. Feng for a consultantation on December 15, 2015. I arrived on time to the appointment but there was a 20 to 30 minute wait before they gave us a tour of the facilities. I wasn't upset with waiting because I heard so many good things about Dr. Feng. Once Dr.Feng was free to talk they took us back to her lovely office. Dr. Feng was very detailed and asked all about medical history. I was very impressed since she was the only ps I met with that was so detailed. She even did the measurements and quotes and offered to talk to my doctors to get their feedback regarding my health information. I was very impressed by all this on her end and decided once she heard back from doctors if it would be safe she would be who I felt comfortable with performing tt. I have contacted the office at least twice since 1st appointment to see if they found anything out yet. 1st time I was informed they haven't heard from doctors and will try calling instead of faxing them. 2nd time they said Dr.Feng has my file and someone will contact me on what they found out. It is now February 16th and I still haven't received a call or follow up to tell me what's going on. I am upset that it has now been 2 months since consultantation and I haven't heard anything yet and me being the customer I shouldn't have to keep calling the office. I just want someone to contact me so I know what's going on. The last time I called they asked if I wanted to schedule surgery I said no way not until I find out if it's safe.